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4.0

based on 9.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Customer Service Executive Reviews

based on 55 reviews
Updated 9 Jan, 2025

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Salary & Benefits

4.2

Job Security

3.8

Company culture

3.8

Work-Life balance

3.8

Work Satisfaction

3.8

Skill development

3.6

Promotions/Appraisal

Top Mentions in IDFC FIRST Bank Customer Service Executive Reviews

55 reviews found

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Top IDFC FIRST Bank Customer Service Executive Interview Questions

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People also ask about IDFC FIRST Bank's Customer Service Executives

How is IDFC FIRST Bank to work for?
IDFC FIRST Bank is rated 4.1 out of 5, based on 55 reviews by employees on AmbitionBox. IDFC FIRST Bank is known for Salary & Benefits which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.6 and can be improved. To know first hand how it is like to work at IDFC FIRST Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IDFC FIRST Bank?
According to AmbitionBox ratings, IDFC FIRST Bank employees rate its salary and benefits as 4.2 out of 5. You can know more about IDFC FIRST Bank Salaries at AmbitionBox
How is the work culture at IDFC FIRST Bank?
Work culture is rated 3.8 at IDFC FIRST Bank by 55 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at IDFC FIRST Bank. Read detailed reviews by employees of IDFC FIRST Bank on AmbitionBox.
Is work from home available in IDFC FIRST Bank?
According to AmbitionBox, 8% IDFC FIRST Bank employees work from home permanently (based on 12 AmbitionBox reviews in last 6 months).

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Work Policy for IDFC FIRST Bank Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

92%
Permanent work from home

Permanent work from home

8%

Gender Based Ratings for IDFC FIRST Bank Customer Service Executive

based on 52 reviews
4.2
Rated by 30 Women

Rated 4.1 for Salary & Benefits and 4.1 for Job Security

women
4.0
Rated by 22 Men

Rated 4.2 for Salary & Benefits and 4.2 for Job Security

men

Working Days for IDFC FIRST Bank Customer Service Executive

based on 55 reviews
Rotational Shift
40%
Monday to Saturday
24%
Monday to Friday
18%
Alternate Saturday off
15%
Other
3%

Work Timings for IDFC FIRST Bank Customer Service Executive

based on 55 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
47%
19%
6%
28% employees reported other strict timings

Shift Timings for IDFC FIRST Bank Customer Service Executive

based on 55 reviews
Day shift
100%

Business Travel for IDFC FIRST Bank Customer Service Executive

based on 55 reviews
No travel
53%
Within city
41%
Within country
6%
IDFC FIRST Bank Customer Service Executive Salary
based on 297 salaries
₹1.5 L/yr - ₹6.4 L/yr
24% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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