AmbitionBox

Reviews

Reviews
Salaries
Interview Questions
About Company
Benefits
Jobs
Office Photos
Community

Home
Companies
Reviews
Salaries
Jobs
Interviews
Salary Calculator
Awards 2024
Campus Placements
Practice Test
Compare Companies

+ Contribute

Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 7L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 8L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 1L+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Premium Employer

This company page is being actively managed by IDFC FIRST Bank Team. If you also belong to the team, you can get access from here

IDFC FIRST Bank

Compare

3.9

based on 10.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

Why join us
Reviews
10.3k
Salaries
44.6k
Interviews
645
Jobs
62
Benefits
743
Photos
33
Posts
8

Filter reviews by

Clear all

IDFC FIRST Bank Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 4 Mar, 2025

Overall Rating

3.2/5

based on 9 reviews

Rating distribution

4 (44.4%)

0 (0%)

3 (33.3%)

0 (0%)

2 (22.2%)

Category Ratings

3.6

Job security

3.6

Salary

3.0

Work-life balance

2.9

Promotions

2.8

Company culture

2.7

Skill development

2.7

Work satisfaction

What employees say about IDFC FIRST Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

50% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

5 reviews

3.2

Rated by Men

4 reviews

IDFC FIRST Bank is rated 3.2 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wit ... Read more

IDFC FIRST Bank is rated 3.2 out of 5 stars on AmbitionBox, based on 9 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Jobseekers also viewed

HDFC Bank Reviews

3.9

• 40k reviews

ICICI Bank Reviews

4.0

• 38.4k reviews

Axis Bank Reviews

3.8

• 25.7k reviews

Kotak Mahindra Bank Reviews

3.8

• 17k reviews

IndusInd Bank Reviews

3.5

• 11k reviews

Yes Bank Reviews

3.7

• 7.8k reviews

RBL Bank Reviews

3.6

• 3k reviews

Federal Bank Reviews

3.9

• 851 reviews

Bandhan Bank Reviews

3.7

• 7.8k reviews

IDBI Bank Reviews

3.5

• 1.6k reviews

AU Small Finance Bank Reviews

4.2

• 11.6k reviews

Jana Small Finance Bank Reviews

3.8

• 6.1k reviews

Ujjivan Small Finance Bank Reviews

4.1

• 5.4k reviews

Utkarsh Small Finance Bank Reviews

3.8

• 3.2k reviews

Canara Bank Reviews

3.4

• 1.2k reviews

Karur Vysya Bank Reviews

3.6

• 1k reviews

City Union Bank Reviews

3.3

• 876 reviews

Union Bank of India Reviews

3.9

• 673 reviews

Central Bank of India Reviews

3.8

• 490 reviews

HSBC Global Banking and Markets Reviews

4.0

• 381 reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

9 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2024

Likes

The work environment is very friendly and welcoming. The bank's policies are employee-friendly, and the benefits are good.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Overall good experience. No dislikes.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Marketing Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 04 Mar 2025

Likes

Salary - Good
Job security - Good

Dislikes

Skill development - Poor
Promotions - Poor

Overall Rating

Bad

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 06 Feb 2025

Likes

Salary - Good
Job security - Good
Work-life balance - Good

Dislikes

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Overall Rating

Excellent

Top IDFC FIRST Bank Customer Service Executive Interview Questions

asked in Customer Service Executive interview

Q1. What is your Expected CTC?

View answers (2)

asked in Customer Service Executive interview

Q2. What do you mean by vkyc

View answers (2)

asked in Customer Service Executive interview

Q3. Can you handle multi-tasking

View answers (2)

asked in Customer Service Executive interview

Q4. Can you multitask

View answer (1)

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 21 May 2024

Likes

Nothing absolutely ridiculous

Dislikes

Everything there's no good thing to work here

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2024

Likes

Work environment along with colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is no dislike about the job.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Read IDFC FIRST Bank Reviews based on similar designations

3.7

Deputy Manager

(18)

4.5

Sales Officer

(18)

3.1

Sales Manager

(12)

3.7

Sales Executive

(10)

4.2

Relationship Manager

(10)

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 14 Aug 2024

Likes

Nothing.

Dislikes

In the critical medical situation they are not provide wfh facility.

Job security - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Executive in Hyderabad / Secunderabad

Full Time

HR Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Feb 2025

Likes

Job security - Good

Dislikes

Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Overall Rating

Average

You are reading trusted reviews. Keep reading to find out more about IDFC FIRST Bank.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Back Office Department

3.0

posted on 28 Jan 2024

Overall Rating

Average

Discover interview dos and don'ts from real experiences

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Finance Department

5.0

posted on 12 Jan 2024

Overall Rating

Excellent

Return to all reviews

Top trending discussions

View All

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about IDFC FIRST Bank?

Ask anonymously on communities.

Contribute & help others!

You can choose to be anonymous

More about working at IDFC FIRST Bank

HQ - Mumbai, Maharashtra, India
Banking
10k-50k Employees (India)
Public
Financial Services

Tell us how to improve this page.

IDFC FIRST Bank Customer Service Executive Reviews by Locations

IDFC FIRST Bank Customer Service Executive Mumbai Reviews
IDFC FIRST Bank Customer Service Executive Navi Mumbai Reviews
IDFC FIRST Bank Customer Service Executive Noida Reviews

IDFC FIRST Bank Hyderabad / Secunderabad Reviews by Designations

IDFC FIRST Bank Assistant Manager Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Deputy Manager Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Sales Officer Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Sales Manager Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Territory Manager Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Territory Sales Manager Hyderabad / Secunderabad Reviews
Show more
IDFC FIRST Bank Manager Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Senior Sales Officer Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Sales Executive Hyderabad / Secunderabad Reviews
IDFC FIRST Bank Relationship Manager Hyderabad / Secunderabad Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 50% of emplo...yees reported the working days at IDFC FIRST Bank as Rotational Shift. 50% employees reported the work timings at IDFC FIRST Bank as Flexible timing. Read more