Automatic Data Processing (ADP) Senior Customer Service Analyst Reviews

Likes

Company was very excellent and the atmosphere also very good and ADP is a very good company. I can say, and I have very good memories in ADP. I like very much. I want to come back and I want to work in ADP once Again

Dislikes

Some managers are giving Partiality to some member and They are playing corporate politics with employees. It’s sometimes it’s not good.

Likes

Good culture, good team members

Dislikes

No Growth - Management does not give chance to new comers for promotion, two managers with experience of 15 years in company keep people down intentionally and play favourites.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is work life balance and the team i was working with was a good one.

Dislikes

The appraisals and bonuses are way too less and there is no such impact about it.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It’s a great place to work. You will create a comfort zone with this company. The leave benefits and health allowances are best. You will not feel like you are working but it feels like a part of your life. You will definitely enjoy working with ADP.

Dislikes

There will be frequent management and leadership changes. Due to which employees has to start performing again and has to prove themselves to the new leader. By the team there is an opportunity created for the employees again a chnage in leadership will happen.

Likes

It's just a good company with a decent package for a fresher , initially it's good but the year end it would be too hectic and unavoidable.

Dislikes

The work life balance is bad , there is no bonuses unlike other companies, there is no additional perks like sodexo coupons , there no Diwali,new year gifts

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only work life balance to some extent

Dislikes

Worst company in terms of salary. Stay here for 10 years, butter managers and you will survive even if you have zero knowledge. They will take people from Customer Service background in core HR team who have zero knowledge. Worst management who don’t know what’s happening in the company and will take random decisions to spoil your career. If you a hard-worker and want to grow this is the worst company for you....Read More

Likes

Only login and logout on time and nothing else "TOXIC manager ABHISHEK RAI" he is from Kolkata he joined as asst manager he does harassment in office

Dislikes

"TOXIC manager ABHISHEK RAI" Abhishek rai from TCS he came to ADP as asst manager he every time asks about YEAR-END YEAR-END he did not give training only to me and assigned one superior he is muslim guy Syed Mudassar he gave training only...Read More Work Details Work policy: In this company if at all you miss coming to office one day among three day then your ID will turn into red and you have to compensate one extra day in next week Work days: Monday to Friday (Strict Timings) Work related travel: This job involves travel within city....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The thing I like about ADP is they provide many benefits to employees and chill culture at work

Dislikes

They give late promotions less hikes as lot of associates

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's more dependent on the team, There is nothing like work life balance in ADP .

Dislikes

1. Pathetic WLB 2.Greedy managers 3. Work pressure (more than enough ) 4. No good increament and recognition

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

You have a friendly environment

Dislikes

Same like other companies this day it started corporate politics it was never like this before this culture is seen from last 1½ year

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Work life balance

Dislikes

Bias from the leadership on giving opportunities to ppl who ate either male or who speak telugu.. They create a sweet trap with less hikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, the ADP is very different from what he were or hear about it. There are disgusting things going on in ADP and complete management is part of it. 80% of girls in ADP holds good position as they do everything asked by the male senior managers. Ther r shared among the managers and then they get promoted and this is the realityas I have evidence for the same. Many a times the male executives bring their wife's and share then with senior managers. And few of them bring their daughters if they cross 18.. plz don't join this company especially when u r a female.......Read More

Dislikes

Disgusting management, senior managers have physical relationship with their agents and I challenge anyone to prove me wrong on these claims.plz stay away from this company especially girls..

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The fact that they treat employee as valuable resource

Dislikes

No growth. Below average performance rating system. Senior appeasement and in substantial hike

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Fell very proud to say I work ADP, it’s an employee centric company. Working with ADP is government job safe and secured. I have learned new things and gained more knowledge.

Dislikes

All good with ADP.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

- Good company for freshers - Joining bonus and relocation bonus paid when asked - Free Transport with Routematic app - Medical insurance tie up with FHPL, United India Insurance. Either parents/In-laws are covered under policy with free of cost (Company paid) - Free health check up only for 35 age group and above. Covered spouse if35 age group - Free food alternative Monday and Friday - Team lunch according to budject. Most probably half yearly once - Bonus is paid only if company reached highest profits - Shift allowance is paid according to shifts - Internet expense is refundable upto 1000 per month - You will be paid Rs.500 for your Birthday - You and your spouse offered for lunch/dinner in a restaurent on your marriage day...Read More

Dislikes

- ADP uses worst webex for client calls. No way of using teams app. - Outside experienced persons joining ADP can't survive long run. Because middle managers more than 10 plus years will feel and behave like business owners and trample others. - Pathetic leadership especially middle management. If they don't like you then you are targetted though you perform good. They will make you to leave the company by yourself. You will face such a mental harrasement. - Worst free food - Medical insurance reimbursement is not digitized. You have to courier all your original documents. - Variable pay is not even paid 50% as shown in offer - Hikes are less than 2% sometimes no hikes - During go-lives you have to extend and support 15 to 16 hours - Worst Casual leaves. You will be entitled with 12 CL's and can be used continuously for 2 days and not more than that. If falls on Monday/Friday then only one day...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Dislikes

Work-Life Balance: Some employees feel that workloads can be high during peak periods, leading to stress and longer hours. Bureaucracy: As a large corporation, ADP has layers of processes and approvals, which can sometimes slow down decision-making and innovation. Limited Growth Opportunities: Depending on the role and location, some employees report challenges in career progression or internal mobility. Pace of Change: ADP is a well-established company, and while it strives to innovate, the pace of adopting new technologies or processes can feel slower compared to startups. Compensation: Some employees believe their pay or bonuses are not as competitive compared to similar roles in other companies. Training and Support: A few employees have mentioned that onboarding or training programs could be more comprehensive to help new hires adapt quickly....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.