American Express Senior Customer Service Representative Reviews

Likes

Toxic work culture and worst management . U can’t work there for more than two years, either they will chuck you out or you will leave by yourself. Over pressure and no work life balance. The only reason they are always hiring is because every year the attrition rate is beyond limits .

Dislikes

Management and politics, work culture

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good policies as compared with other companies

Dislikes

Same typical egotistic managers who hide behind the aura of helping rather than actually helping. No job security at Amex. Appraisals are basis how you get along with your bosses.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company culture

Dislikes

No job security

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Likes

ITS THE MOST HOPELESS ORGANISATION I EVER WORKED

Dislikes

NO JOB SECURITY, FULL MICRO-MANAGEMENT, HIRE AND FIRE CULTURE

Likes

Likes

Likes

The company supports its employees’ professional growth by offering resources for learning new technologies and improving current skills

Dislikes

The company invests in the latest technology, allowing freshers to work with cuttingedge tools and systems that promote efficiency and innovation The relaxed yet productive atmosphere enables employees to achieve high performance without the stress of unrealistic deadlines or constant pressure

Likes

Leadership is highly involved in wellness and community activities The balance of exciting work events and engaging leadership makes this a dynamic and enjoyable workplace

Dislikes

Leaders at this company genuinely care about employee development and foster a positive and supportive work environment There’s never a dull moment here

Likes

The company supports employees in expanding their skill set by facilitating interdepartmental exposure and development opportunities Employees have access to a generous amount of paid time off, ensuring they can recharge and avoid burnout

Dislikes

The company fosters open lines of communication, ensuring that all employees are informed and involved in the decisionmaking process Colleagues are open and communicative, making it easy to share ideas and collaborate effectively

Likes

The company is open to flexible hours and remote work options, allowing employees to work in a way that suits them best

Dislikes

The team dynamics here are fantastic—everyone collaborates and supports each other, making it a joy to work together They offer a wide range of leave options that meet employees' needs

Likes

A very inclusive culture, welcoming people from all backgrounds and experiences

Dislikes

The company has implemented comprehensive safety protocols, and there's a strong emphasis on employee wellbeing The company offers a highly competitive benefits package, including health, dental, vision, and generous paid time off

Likes

Salary 3 days office, 2 WFH Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS

Dislikes

Promotions to only females, rather than deserving candidates As licking culture Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS No work life balance Peanuts, in name of appraisal

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

In my role I had an amazing work life balance. Never received a call from my bosses to work on holiday or work off .

Dislikes

No skill enhancement. Even if you emailed to the Managers or Directores of a particular project to learn their work, it's seldom that you get any reply.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Everything is just perfect and leader are so supportive and you will love to work there

Dislikes

Nothing to dislike only promotion is little bit slow that also depends upon your overall performance

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.