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American Express

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based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

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American Express Senior Customer Service Representative Gurgaon / Gurugram Reviews

based on 7 reviews

Updated 4 Jul, 2023

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.5

Company culture

4.5

Job Security

4.5

Salary & Benefits

4.4

Work Satisfaction

4.4

Work-Life balance

4.3

Skill development

4.3

Promotions/Appraisal

7 reviews found

Sort by: Popular

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

·

Customer Success, Service & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Jul 2023

Likes

Amazing work environment good place to grow and know your skills which they value and you will have good command over your work and experience

Dislikes

As such i do not find anything such

Work Details

Work policy: Monday Tuesday office day rest of the days work from home

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Jul 2023

Likes

Money.

Dislikes

24/7 Shits gets you after a while.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about American Express

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Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Dec 2022

Likes

The management was always supportive, when I joined I was not well. Everyone did everything they could. Unfortunately my health was not supporting me to work. But I do still regret leaving Amex, still waiting for an opportunity to join back.

Dislikes

There was nothing to dislike at Amex.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 20 May 2022

Likes

Top management Employee centric

Dislikes

High work stress Low incentives Frequent shift changes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 06 Apr 2022

Likes

Everything :)

Dislikes

You cannot dislike Amex at all. It will not give you any such points.

Work Details

At it's best.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 16 Feb 2020

Likes

Overall it's good

Dislikes

Na

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Representative in Gurgaon / Gurugram

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 Mar 2019

Likes

Government job

Dislikes

Everything

Work Details

Boring

Work timings: Flexible Timings

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American Express Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 67% of em...Read more

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American Express Senior Customer Service Representative Gurgaon / Gurugram Reviews

Working Days for American Express Senior Customer Service Representative Gurgaon / Gurugram

based on 7 reviews

Rotational Shift

67%

Monday to Friday

33%

Work Timings for American Express Senior Customer Service Representative Gurgaon / Gurugram

based on 7 reviews

Flexible timing

100%

Business Travel for American Express Senior Customer Service Representative Gurgaon / Gurugram

based on 7 reviews

No travel

67%

Within city

33%

American Express Senior Customer Service Representative Salaries in Gurgaon / Gurugram

based on 4 salaries

₹5.5 L/yr - ₹7.6 L/yr

95% more than the average Senior Customer Service Representative Salary in India

View more details

Employee Benefits for American Express Senior Customer Service Representative Gurgaon / Gurugram

Office cab/shuttle

1 total response

Health insurance

1 total response

Office gym

1 total response

Job/Soft skill training

1 total response

+1 more benefit

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