American Express Reviews by 10+ Employees

14 reviews found

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Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 14 Oct 2023

Likes

Work culture

Dislikes

He is just the one pain my tl he could nt understand the situation .not everyone is same in life My father really no more he did not believe in me .

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Customer Care Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Excellent work culture and leadership.

Dislikes

Nothing

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Senior Customer Service Executive in Gurgaon / Gurugram

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Nov 2021

Likes

They help you with good salary and provide great medical facilities and support you in every manner.

Dislikes

The place is really target driven even when the circumstances are not favourable and you may end up losing the job

Work Details

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Jul 2021

Likes

A good place to work

Dislikes

Growth opportunities

Work Details

Tough

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 20 Oct 2023

Likes

There is nothing I have to say

Dislikes

There is nothing I have to say

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Apr 2021

Likes

Employees satisfaction

Dislikes

Everything is great

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Dispute Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 26 May 2019

Likes

Facilities

Dislikes

Shift timings

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

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Senior Customer Service Executive in Gurgaon / Gurugram

Chat process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Apr 2020

Likes

It was my best organization so far , and the man who made it best was my boss Mr. Robin Sethi (Vice President). He is the best human being I have met.

Dislikes

Nothing

Work Details

Chat process

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Gurgaon / Gurugram

CPS Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 02 Aug 2018

Likes

The work culture.

Dislikes

Politics of hire management.

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Chat Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Apr 2021

Likes

Open environment and good salary

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 May 2021

Likes

The atmosphere working the premises of Amex was so positive and energetic that it makes you a workaholic, you start loving your job.

Dislikes

As such there was nothing which I dislike about Amex.

Senior Customer Service Executive in Gurgaon / Gurugram

Digital Marketing Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Mar 2019

Likes

This is a place where you can actually think of staying for long

Dislikes

Nothing , my favorite

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Aug 2018

Likes

the management people support and all the staff employees were excellent. training was excellent.

Dislikes

if we could reduce focus on aht then we could get more complementary calls and hence leading to one call satisfactory resolution

Work Details

always fun, exciting and challenging makes me feel excellent as a customer care executive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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American Express Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 14 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 100% of ...Read more

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American Express Senior Customer Service Executive Gurgaon / Gurugram Reviews

American Express Senior Customer Service Executive Gurgaon / Gurugram Reviews

14 reviews found

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American Express Gurgaon / Gurugram Reviews by Designations

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