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American Express

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based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

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American Express Master Disputes Analyst Reviews

based on 15 reviews

Updated 3 Oct, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

3.8

Work-Life balance

3.8

Job Security

3.4

Company culture

3.3

Skill development

3.2

Salary & Benefits

2.8

Promotions/Appraisal

2.6

Work Satisfaction

15 reviews found

Sort by: Popular

Master Disputes Analyst in New Delhi

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Salary

Dislikes

Bunch of robots working together to get depression and other diseases.No skill developement no new learnings.Running behind the same targets and same shit everyday.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 05 May 2024

Likes

Offers a great culture where everyone is respected.

Dislikes

Appraisals are not that good.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about American Express

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thrillingswordfish

currently not working

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Master Disputes Analyst in Gurgaon / Gurugram

Full Time

·

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 13 Oct 2023

Likes

Salary is good.

Dislikes

No new skill development. Not so great environment for working.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Oct 2023

Likes

NA

Dislikes

It's not easy to apply leaves. Micro management.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Master Disputes Analyst in Gurgaon / Gurugram

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 22 Feb 2023

Likes

Good Work life balance and work environment

Dislikes

No cons as such

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 04 May 2022

Likes

The job security was good and the managers were generally understanding.

Dislikes

The leave policies are a mess. I was unable to plan a vacation for 2 years due to the leave launch policies. Additionally, as a caregiver to 4 senior citizens, it becomes difficult to plan leaves on a quarterly basis and getting ad hoc leave approval becomes a hassle everytime. When my grandmother expired this March, I informed my leader from the hospital and the 1st thing out of her mouth was not condolences but that I was not entitled for a bereavement leave. I understand that the company has policies in place, however, even if I am not entitled to bereavement leave, I was devastated and would have appreciated a little sensitivity at that time. It would be great if a little more flexibility and sensitivity was shown to employees at my level. I eventually quit for my own mental health....Read More

Work Details

The job is monotonous and it's easy to feel like you're stuck in a rut. The schedule adherence did help with my self discipline and my first two managers were gems. They spoke about job enrichment, tried to keep their teams engaged and cohesiv

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 23 Aug 2022

Likes

Arrangements of Skill improvement and leaning sessions

Dislikes

Environment.........

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about American Express.

Master Disputes Analyst in Gurgaon / Gurugram

Disputes Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 May 2022

Likes

Nothing.No flexibility

Dislikes

No flexibility..No undersatnding of the employee

Work Details

NA

Work days: Monday to Friday (Strict Timings)

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Master Disputes Analyst in Gurgaon / Gurugram

Finance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Mar 2021

Likes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Nov 2018

Likes

Job Stability

Dislikes

Promotion and Internal mMovements are difficult

Work Details

Dispute Analyst

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Trading, Asset & Wealth Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Nov 2019

Likes

Excellent salary and incentives, extremely good working environment

Dislikes

Nothing

Work Details

Disputes

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 May 2019

Likes

work culture, environment

Dislikes

nothing

Work Details

Its all great.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Master Disputes Analyst in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jul 2018

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

Master Disputes Analyst in Gurgaon / Gurugram

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 05 May 2018

Likes

Nothing

Dislikes

Politics

Work Details

Distugting. Disheartening when u know real work environment. Recent changes in management made a top class company to a third party call centre

Work days: Monday to Friday (Strict Timings)

Master Disputes Analyst in Gurgaon / Gurugram

Full Time

·

Disputes Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Aug 2019

Likes

It's a good organisation to work with..

Dislikes

..

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American Express Master Disputes Analyst Reviews by Locations

American Express Master Disputes Analyst Gurgaon / Gurugram Reviews

American Express Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 100% of ...Read more

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American Express Reviews >
American Express Master Disputes Analyst Reviews

Gender Based Ratings for American Express Master Disputes Analyst

based on 14 reviews

Rated 3.1 for Salary & Benefits and 3.1 for Company Culture

Rated 3.9 for Company Culture and 3.8 for Job Security

Working Days for American Express Master Disputes Analyst

based on 15 reviews

Monday to Friday

100%

Work Timings for American Express Master Disputes Analyst

based on 15 reviews

Strict (7.30am - 4pm)

Strict (9am - 6pm)

82%

9%

9% employees reported other strict timings

Shift Timings for American Express Master Disputes Analyst

based on 15 reviews

Day shift

100%

Business Travel for American Express Master Disputes Analyst

based on 15 reviews

No travel

91%

Within city

9%

American Express Master Disputes Analyst Salary

based on 56 salaries

₹3.5 L/yr - ₹10.3 L/yr

30% more than the average Master Disputes Analyst Salary in India

View more details

Employee Benefits for American Express Master Disputes Analyst

Office cab/shuttle

1 total response

Health insurance

1 total response

Office gym

1 total response

Cafeteria

1 total response

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