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American Express

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based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

About
Reviews
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American Express Complaint Analyst Gurgaon / Gurugram Reviews

Updated 15 Feb, 2024

Overall Rating

4.8/5

based on 5 reviews

Rating distribution

5

4 (80.0%)

4

1 (20.0%)

3

0 (0%)

2

0 (0%)

1

0 (0%)

Category Ratings

5.0

Company culture

5.0

Job security

4.9

Work-life balance

4.9

Work satisfaction

4.6

Salary

4.6

Skill development

4.6

Promotions

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

50% employees reported

No travel

100% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.7

Rated by Men

3 reviews

American Express is rated 4.8 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

American Express is rated 4.8 out of 5 stars on AmbitionBox, based on 5 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

5 reviews found

Sort by: Popular

Complaint Analyst in Gurgaon / Gurugram

Full Time

·

Complaints Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jun 2022

Likes

Employee centric company. Great work life balance.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

You may start early or late, if you've an emergency, yet, in most of the cases, shift timings are strict & has to be followed.

Work Details

Work life balance is amazing.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Complaint Analyst in Gurgaon / Gurugram

Full Time

·

Operations / Strategy Department

5.0

posted on 15 Feb 2024

Overall Rating

What people are saying about American Express

View All

a product owner

BA at Amex on Contractual

How good is joining as Business Analyst at Amex through a 3rd party on a contract payroll? Is there a chance or ways of converting into a full time employee at Amex eventually?

Got a question about American Express?

Ask anonymously on communities.

Complaint Analyst in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2022

Likes

Work culture, job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics at work place

Work Details

Work life balance is maintained

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Complaint Analyst in Gurgaon / Gurugram

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2022

Likes

Team work Supportive management

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work life is good Lot of learning opportunities

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Complaint Analyst in Gurgaon / Gurugram

Global Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2020

Likes

Work culture is awesome here. You get job security, employee centric..

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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More about working at American Express

#4 Best Large Company - 2022

#1 Best Large Financial Services Company - 2022

#18 Best Large Company - 2021

HQ - New York City,New York, United States
Financial Services
10k-50k Employees (India)
Retail

Tell us how to improve this page.

American Express Gurgaon / Gurugram Reviews by Designations

American Express Business Analyst Gurgaon / Gurugram Reviews
American Express Senior Analyst Gurgaon / Gurugram Reviews
American Express Analyst Gurgaon / Gurugram Reviews
American Express Lead Analyst Gurgaon / Gurugram Reviews
American Express Assistant Manager Gurgaon / Gurugram Reviews
American Express Financial Analyst Gurgaon / Gurugram Reviews
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American Express Senior Lead Analyst Gurgaon / Gurugram Reviews
American Express Manager Gurgaon / Gurugram Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. ... 50% employees reported the work timings at American Express as Flexible timing. Read more

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American Express Reviews >
American Express Complaint Analyst Gurgaon / Gurugram Reviews

American Express Complaint Analyst Salaries in Gurgaon / Gurugram

based on 16 salaries

₹4.6 L/yr - ₹9 L/yr

21% more than the average Complaint Analyst Salary in India

View more details

Employee Benefits for American Express Complaint Analyst Gurgaon / Gurugram

Office cab/shuttle

1 total response

Child care facility

1 total response

Office gym

1 total response

Job/Soft skill training

1 total response

+1 more benefit

Compare American Express with

MasterCard

4.0

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Visa

3.5

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3.9

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3.8

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