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American Express

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based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

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American Express Ccp Lead Gurgaon / Gurugram Reviews

based on 11 reviews

Updated 18 Oct, 2023

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.3

Salary & Benefits

4.2

Skill development

4.1

Work Satisfaction

4.0

Company culture

3.8

Job Security

3.8

Work-Life balance

3.7

Promotions/Appraisal

11 reviews found

Sort by: Popular

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 31 Aug 2023

Likes

Work environment is really good

Dislikes

Nothing specific that I can mention

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 18 Oct 2023

Likes

Excellent and perfect

Dislikes

Shift pattern is not flexible

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about American Express

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American Express

Corporate Culture

Do not share your personal life with people who you work with. No matter how much you think they are good. At the end of the day, only you are there for you.

Got a question about American Express?

Ask anonymously on communities.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Aug 2023

Likes

Food and cabs and air conditioning

Dislikes

Politics Job security unfair practices

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Jun 2023

Likes

Everything was simply amazing

Dislikes

Nope there is nothing to

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Oct 2023

Likes

Good package and goodies.

Dislikes

High and dirty politics.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

New account Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jun 2022

Likes

Awesome. No bad point on it

Dislikes

Na.. it is good n perfect

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 27 May 2022

Likes

Great work environment, helpful colleagues. Overall a great place to work.

Dislikes

Issue with getting leaves

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about American Express.

Ccp Lead in Gurgaon / Gurugram

Full Time

·

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 06 May 2022

Likes

American express employee relationship policies are the best in industry and leave policies are also the best.

Dislikes

The growth is slow as the hierarchy they follow is a long queue. Though you get very good pay at all stages still the hierarchy can be changed so people can grow to next level

Work Details

Work life was average as the workflow was high in chat process however the leave policies are nice so you can manage.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Ccp Lead in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Sep 2020

Likes

Great company to work with

Dislikes

All good

Work Details

Amezing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Legal Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 13 Sep 2022

Likes

It's a Rich company and somewhat better than others, but Indian managers are very bad and are ruining its it

Dislikes

Regionalism, Punjabi dominance, nepotism in promotions, completely a non employee. Enteric organization, only customer centric.. Takes more work than it pays..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Ccp Lead in Gurgaon / Gurugram

Credit card operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Dec 2017

Likes

Simply awesome

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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American Express Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 82% of e...Read more

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American Express Reviews >
American Express Ccp Lead Gurgaon / Gurugram Reviews

Gender Based Ratings for American Express Ccp Lead Gurgaon / Gurugram

based on 11 reviews

Rated 4.7 for Salary & Benefits and 4.4 for Skill Development

Rated 4.1 for Salary & Benefits and 4.1 for Skill Development

Working Days for American Express Ccp Lead Gurgaon / Gurugram

based on 11 reviews

Rotational Shift

82%

Monday to Saturday

9%

Monday to Friday

9%

Work Timings for American Express Ccp Lead Gurgaon / Gurugram

based on 11 reviews

Flexible timing

Strict (5.30pm - 2am)

Strict (10am - 6.30pm)

55%

15%

15%

15% employees reported other strict timings

Shift Timings for American Express Ccp Lead Gurgaon / Gurugram

based on 11 reviews

Day shift

Night shift

67%

33%

Business Travel for American Express Ccp Lead Gurgaon / Gurugram

based on 11 reviews

No travel

73%

Within city

27%

American Express Ccp Lead Salaries in Gurgaon / Gurugram

based on 18 salaries

₹3.3 L/yr - ₹11.2 L/yr

7% more than the average Ccp Lead Salary in India

View more details

Employee Benefits for American Express Ccp Lead Gurgaon / Gurugram

Office cab/shuttle

3 total responses

Health insurance

2 total responses

Office gym

2 total responses

Job/Soft skill training

3 total responses

+1 more benefit

MasterCard

4.0

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Visa

3.6

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PayPal

3.9

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State Bank of India

3.8

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