AmbitionBox
Reviews
American Express
based on 3.1k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Product Management - Technology Department
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Culture is the best there
Growth is one of the reason Money
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Product Development Department
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I liked customer services teams of amex
I dislike worklife balance being missing from amex roles
Its good at weekend but not otherwise
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Product Development Department
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It’s employee centric. Treats their employees with absolute dignity & respect.
It’s a massive organisation so everything is process driven. You can’t expect quick results & you’ve got to follow the structure.
You have your liberty to do things. As long as your deliverables are being met, you won’t be in trouble. This also depends which domain & how your people leader is like.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Product Management - Technology Department
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Work culture, job security, work life balance is good
Limited growth opportunity
Full Time
Technology / IT Department
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American Express always encourage a work-life balance culture, whether you are hired as FTE or contractor for the organization. It gives an ample amount of opportunities to grow which is impecible for any tenured or a fresher employee.
I guess apart from limited access to system for contractors is the only restriction which doesn't allow contractors to learn more about internal domain knowledge
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Product Management - Technology Department
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Learning curve is good, Gbt Product is complex and interesting. C-suite management has clear vision and well defined roadmap.
Managerial roles from India geolocation ill/under trained, usually they are promoted to manager role for reasons - They have product knowledge as they would spent 10+ years in org. Seriously lacking work ethics and standards. My higher up manager was literally unable to meet the higher up expectations and would add undue pressure and treat team members not less than master/slave approach. So one should have great emotional intelligence to work with ill trained managers in Amexgbt. Not advisable if you are looking for career growth, Career satisfaction, Job security and especially women employees....Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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Full Time
Assessment / Advisory Department
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Full Time
Business Intelligence & Analytics Department
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Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Accounting & Taxation Department
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Management and Politics. No Job security without any reason they can do whatever they want.
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Technology / IT Department
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Culture and WL balance.
A bit of politics, which is less compared to any other companies but if I have to point out any dislikes them this is it.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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Salary on time and on 25th of every month, good incentives structure
No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.
Full Time
Lending Department
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Food
Contract job sucks because there is so biased ness between permanent employee and contractual employees
Full Time
Product Management - Technology Department
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People and culture
Learning slow pace
Full Time
Service Delivery Department
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Salary 3 days office, 2 WFH Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS
Promotions to only females, rather than deserving candidates As licking culture Yearly promotion, if you are a female and if your Director is Sameer Ojha, EDDS No work life balance Peanuts, in name of appraisal
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Very few - 1. Free food 2. Brand name
1. Work is not appreciated. Leadership is just worried about saving their jobs than focussing on their team members.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Toxic work culture and worst management . U can’t work there for more than two years, either they will chuck you out or you will leave by yourself. Over pressure and no work life balance. The only reason they are always hiring is because every year the attrition rate is beyond limits .
Management and politics, work culture
Full Time
Finance Department
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Cab service and free food.
- Good work culture is a scam. The environment in actual in pathetic. There is no process in place to handle incidents of bad behaviour. I myself have faced eve teasing, and when raised it with senior leadership, they asked me to ignore it and focus on work. When I raised it with the CLR team ( colleague labor and relations), they said it doesn't fall under their work basket. The only reason Amex tops in the workplace culture is because they are very good at hiding incidents of bad behaviour. So many people around us have left because of the same. One of the incidents involved someone directly reporting to MD India, still no action was taken. - Promotions are very difficulty to get. There aren't much vacancies anyways, and some of which that do come up, they already have an internal candidate decided. They only post those vacancies in portal for compliance sake. They keep advertising lateral movement instead of vertical movements. - Low salaries compared to competitors. -They have been actively hiring female employees to maintain the gender ratio, but do nothing when we face discrimination by our managers or are misbehaved by other male colleagues. Two female analysts under my VP team have already left this year citing mental health issues. - They are not laying off people because they have been actively placing people in PIP. Every director has been informed the no of people to eliminate from their team. PIP itself creates so much mental pressure that the employee themselves end up resigning. Hence the attrition rates have also increased, but no news of layoffs....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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In my role I had an amazing work life balance. Never received a call from my bosses to work on holiday or work off .
No skill enhancement. Even if you emailed to the Managers or Directores of a particular project to learn their work, it's seldom that you get any reply.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Sales Support & Operations Department
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Everything is just perfect and leader are so supportive and you will love to work there
Nothing to dislike only promotion is little bit slow that also depends upon your overall performance
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb
Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Amex is everything one could ever ask for.
Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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American Express is a brand and has lot to offer you . Moreover the new campus has world class amenities .
The problem with amex is that many department are understaffed and they don't hire people resulting into employees cannot take leaves or has to work more hours to show there productivity
Full Time
Security / Fraud Department
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Work Culture, the cafeteria, more avenues to learn n work on projects with other departments
Internal promotions take a long time. Pay increments are slow.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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