Amazon Web Services Technical Customer Support Associate Reviews

Likes

Colleagues

Dislikes

Everything even the work

Likes

Work environment, colleague

Dislikes

Growth, salary

Likes

Learnt a lot over here as per technicals

Dislikes

Running over the numbers

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Best place to work, excellent team support

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Quite good so far, in the 6th year here

Dislikes

Promotions based on docs can be quite arbitrary

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and promotion

Dislikes

The culture is not as it appears

Likes

Always day 1 culture

Dislikes

Work life balance can be better

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only compensation.

Dislikes

Work life balance and growth opportunities

Work Details

12-16 hours of work is normal

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good, worklife balance is good

Dislikes

working culture is not at all good no proper colloboration in my team at least everyone is in isolated working mode no mentality to work together as a team everyone wanted to prove themselves rather than working together as a team

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

As I am into operations it's good enough environment and a good team to work with also I am in collections , so we have a small cute team which is good.

Dislikes

I think they should give us more overtime or bonus or insentive opportunities as we have none right now... considering we are into collections.

Likes

Good compensation, interesting work, and based on the team, a great environment to interact with smart people

Dislikes

Bad mechanisms for manager expectations, and opportunities for growth are heavily team/charter dependent

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Organization standards are very good for learning, there is platform for new learnings and implementation.

Dislikes

Company culture always depends on manager. Micro management, abusive language, and pet pampering irritates . Promotion is a dream of 70% employees.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

They will give you 6-8 times more than the work you signed up for , make it a bare minimum expectation and then grill through the process . In the end , you do become a seasoned professional that has high testing limits.

Dislikes

Everything , gaslighting into believing you aren’t good enough , glorifying working on weekends, birthdays and holidays , giving you massive programs(multiple ) to lead end to end which should be led by 4-6 resources to begin with and even if you are exceptionally performing (proving metrics ) they will reduce your annual performance review rating by finding something you didn’t do like lack of automation or process improvement on the side. Expect you to deliver 100+ hours of work in 40 hours and blame it on you if you aren’t able to deliver that....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Before Covid Company used to give importance to employees as well after Covid employees are least important they prioritize Customers over everything.

Dislikes

No worklife balance, the culture has become toxic. Management needs employees to work more than expected impress higher management. The goals are not aligned to the regular day to day work, need to do extra work which most of the employees do not have time to achieve them due to time constraint.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Salary is good

Dislikes

Toxic work culture . No appreciation by managers nor any help given by seniors . Feels stuck in career , no growth and hectic work life

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing, working at Amazon is the worst decision anyone can take. Lot of internal politics and incapable management. Indian head of AWS ES is the worst. Amazonian and their pace of development is now story of books

Dislikes

Everything

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country.