Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 103 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon is rated
4.3 out of 5 stars on
AmbitionBox, based on 103 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon C.S.A Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
103 reviews found
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Popular
C.S.A in
New Delhi
Tech Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2021
Likes
good work environment. Teammates were very supportive
Everything, it's a pathetic company with unrealistic pressure
Work Details
Na
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
C.S.A (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 May 2023
Likes
Good company and customer truste the company
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Coimbatore
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2019
Likes
Just simply perfect
Dislikes
Work hard, make history
Work Details
An awesome customer obsessed trial
Work days: Rotational Shift
C.S.A in
Hyderabad / Secunderabad
CUSTOMER SERVICE Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Feb 2019
Likes
Amazon WAS very good company before 2017 October. The new leadership team to make profits they are torturing the employees like anything. Especially Hyderabad customer service team is seeing in HELL . Its just like anyother BPO . I would never recommend Amazon to anyone. and I resigned as well. DONT JOIN IN AMAZON THEY WILL SHOW HELL.
Dislikes
Everything since 2017 October
Work Details
Customer service executive
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Pune
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Nov 2021
Likes
As CSA you would be able to see a lot of activities happening
Dislikes
Sometimes managers are pain in A s s.
Work Details
Work days: Rotational Shift
(Strict Timings)
C.S.A in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2018
Likes
Working culture
Dislikes
PRR System
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Noida
Nothing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Mar 2022
Likes
I was trying to job for amazon but nobody is responding me
Dislikes
I have not worked
Work Details
No
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Employee Benefits
No
C.S.A in
Hyderabad / Secunderabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Sep 2022
Likes
Good bonus. Improves communication skills
Dislikes
Nothing. There is nothing to dislike about interning at Amazon
Work Details
Work days: Monday to Friday
(Strict Timings)
C.S.A in
Hyderabad / Secunderabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2019
Likes
Simply amazing experience
Dislikes
Only likes no dislike
Work Details
It was really good working for a customer centric environment
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Noida
Contractual
·
Customer Success, Service & Operations - Other Department
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 103 employee reviews, it's clear that most c.s.as have a positive experience working at Amazon. Company culture holds the highest rating at 4.3, while job security is rated the lowest amongst all factors at 3.5. Read reviews about company culture and job security on AmbitionBox.
Does Amazon pay their C.S.As well?
According to AmbitionBox reviews, Amazon c.s.as rate their salary and benefits at 4.2 out of 5, based on 103 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's c.s.as salaries here and to read reviews specifically about salary and benefits at Amazon for c.s.as, click here.
How is the work culture at Amazon for C.S.As?
Work culture at Amazon for c.s.as is rated 4.3 out of 5 by 103 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for c.s.as, click here.
How is the job security at Amazon for C.S.As?
Based on 103 reviews on AmbitionBox, Amazon's c.s.as rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for c.s.as, click here.