Amazon Development Centre India Customer Service Executive Reviews
based on 198 reviews
Updated 9 Oct, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.4
Company culture
4.3
Work-Life balance
4.2
Salary & Benefits
4.2
Job Security
4.1
Skill development
4.1
Work Satisfaction
3.7
Promotions/Appraisal
Amazon Development Centre India is rated
4.3 out of 5 stars on
AmbitionBox, based on 198 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Development Centre India is rated
4.3 out of 5 stars on
AmbitionBox, based on 198 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Amazon Development Centre India Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
198 reviews found
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Popular
Customer Service Executive in
Noida
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Apr 2022
Likes
The work environment
Dislikes
The work pressure
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Delhi Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
One word which is outstanding
Dislikes
Nothing...just raise pay😁
Work Details
Superb and knowledgeable
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Amazon Development Centre India
The job culture and the people at amazon are friendly.
Dislikes
If you are looking for growth as a fresher and joining customer service associate, growth can take a really long time beyond being a CSA.
Work Details
The training team makes you feel like being a part of a family rather than just being a workplace. The amazon culture is really a good place for a fresher to start.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2022
Likes
Good work experience and culture. The staff are supportive. Skill wise they offers good compensation.
Dislikes
I wouldn't say anything wrong about any reputed company but one thing i would say i don't know why do they hire people on a basis of contract?? It seems like they are just showing to the government that we are hiring candidates in a huge quantities!! Its one of the worst and discusting thing i have ever heard, seen in my life.
Work Details
It was good when i used to work with amazon.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Lucknow
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2021
Likes
I really enjoyed working at amazon. The experience as a customer service was not very overwhelming for me but since i was getting salary and great benefits so ya loved that. Also you get to learn a a lot
Dislikes
I liked everything, the work environment, the managers, the teams. Everybody is supportive and friendly. The only thing i was not satisfied with was virtual customer service, after a point of time the jobs gets boring.
Work Details
It’s very convenient and you have no burden of work at all
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Full Time
·
Customer support executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2022
Likes
I really like the management, everyone is so empathetic and understanding and also helping with the team.
Dislikes
There is nothing to dislike, Amazon is the best organization i have ever worked.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Amazon Development Centre India.
Customer Service Executive in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 May 2021
Likes
It was really great experience with Amazon, I loved the work culture where everyone comes to guide you in any kind of doubts and Amazon has very kind hearted managers who treat's you well and in kind manner.
Amazon policies are way better than any other companies, overall it was my best experience with Amazon.
Customer Service Executive in
Hyderabad / Secunderabad
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2021
Likes
There is no bossism at Amazon. Its a free work culture and the best part in Amazon is no dress code. an entry level associate have the access to raise issue to the operation manager without any hurdles.
Dislikes
The new in the system of repeats on a contacts.
Work Details
Its pretty good,as now a days we work from home we don't have face to face interactions with coworkers however, we keep in touch with each other through messages
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Virtual (working remotely)
Full Time
·
Market Research & Insights Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2021
Likes
Everything.. its the best company to work. Job satisfaction is immense
Dislikes
Nothing
Work Details
Very good
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Virtual customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Sep 2021
Likes
Job is secured work culture is very good in Amazon
Dislikes
Nothing to dislike everything is good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Social Media team Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2021
Likes
I really feel good working in Amazon
Dislikes
Call volume high
Work Details
It's tooo good
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
This job is overall very good working culture and environment are mind blowing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Noida
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2021
Likes
Its a best organisation to work with a goal to grow and job security. Very good environment.
Dislikes
The only thing I don’t like about work culture of Amazon is that they change your skills, shift timings at any time but it can be a beneficial as well.
Work Details
I’m really enjoying working with Amazon. My job is quite interesting.
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Coimbatore
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2021
Likes
Each day is just like day 1
Dislikes
Nothing particular
Work Details
Full of fun and knowledgeable
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Sep 2021
Likes
Work culture and teammate support
Dislikes
Everything is fine
Work Details
Excellent
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2022
Likes
friendly environment
Dislikes
there is nothing actually
Work Details
excellent
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 May 2022
Likes
Workplace, friendly environment, work culture. Teammates are supportive and management is transparent. There is huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
None
Work Details
Best
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
People also ask about Amazon Development Centre India's Customer Service Executives
Is Amazon Development Centre India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 198 employee reviews, it's clear that most customer service executives have a positive experience working at Amazon Development Centre India. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon Development Centre India pay their Customer Service Executives well?
According to AmbitionBox reviews, Amazon Development Centre India customer service executives rate their salary and benefits at 4.2 out of 5, based on 198 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon Development Centre India is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon Development Centre India's customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon Development Centre India for customer service executives, click here.
How is the work culture at Amazon Development Centre India for Customer Service Executives?
Work culture at Amazon Development Centre India for customer service executives is rated 4.4 out of 5 by 198 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon Development Centre India. To read reviews specifically about work culture at Amazon Development Centre India for customer service executives, click here.
How is the job security at Amazon Development Centre India for Customer Service Executives?
Based on 198 reviews on AmbitionBox, Amazon Development Centre India's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon Development Centre India, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon Development Centre India for customer service executives, click here.
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