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Accenture Senior Customer Service Associate Reviews

based on 21 reviews
Updated 15 Jul, 2024

Overall Rating

2.6/5
How AmbitionBox ratings work?

Category Ratings

3.1

Salary & Benefits

2.9

Company culture

2.3

Work-Life balance

2.2

Job Security

2.2

Work Satisfaction

2.1

Skill development

2.1

Promotions/Appraisal

Top Mentions in Accenture Senior Customer Service Associate Reviews

21 reviews found

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What people are saying about Accenture

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a quality engineering team lead
4d
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People also ask about Accenture's Senior Customer Service Associates

Is Accenture a good place to work for Senior Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 21 employee reviews, it's clear that most senior customer service associates have a below average experience working at Accenture. Salary & Benefits holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Accenture pay their Senior Customer Service Associates well?
According to AmbitionBox reviews, Accenture senior customer service associates rate their salary and benefits at 3.1 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Accenture's senior customer service associates salaries here and to read reviews specifically about salary and benefits at Accenture for senior customer service associates, click here.
How is the work culture at Accenture for Senior Customer Service Associates?
Work culture at Accenture for senior customer service associates is rated 2.9 out of 5 by 21 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Accenture for senior customer service associates, click here.
How is the job security at Accenture for Senior Customer Service Associates?
Based on 21 reviews on AmbitionBox, Accenture's senior customer service associates rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Accenture. To read reviews about job security at Accenture for senior customer service associates, click here.

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Gender Based Ratings for Accenture Senior Customer Service Associate

based on 21 reviews
2.0
Rated by 8 Women

Rated 2.5 for Company Culture and 2.5 for Salary & Benefits

women
3.7
Rated by 13 Men

Rated 4.3 for Salary & Benefits and 3.7 for Company Culture

men

Working Days for Accenture Senior Customer Service Associate

based on 21 reviews
Rotational Shift
62%
Monday to Friday
38%

Work Timings for Accenture Senior Customer Service Associate

based on 21 reviews
Flexible timing
Strict (9pm - 7am)
Strict (6pm - 3.30am)
55%
11%
11%
23% employees reported other strict timings

Shift Timings for Accenture Senior Customer Service Associate

based on 21 reviews
Night shift
Day shift
75%
25%

Business Travel for Accenture Senior Customer Service Associate

based on 21 reviews
No travel
77%
Within city
11%
International travel
6%
Within country
6%
Accenture Senior Customer Service Associate Salary
based on 144 salaries
₹3 L/yr - ₹8.8 L/yr
47% more than the average Senior Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
6 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
3 total responses
+4 more benefits
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