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Engaged Employer
NICE
3.6
based on 472 Reviews
Company Overview
Associated Companies
Company Locations
Working at NICE
Company Summary
We help organizations to deliver an amazing customer experience (CX), no matter the touchpoint.
Overall Rating
3.6/5
based on 472 reviews
4% below
industry average
Critically rated for
Promotions/Appraisal, Work Satisfaction
Work Policy
Hybrid
90% employees reported
Monday to Friday
79% employees reported
Flexible timing
77% employees reported
No travel
74% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
41 employees reported
Job/Soft skill training
39 employees reported
Cafeteria
32 employees reported
Professional degree assistance
25 employees reported
View all benefits
About NICE
Founded in1986 (39 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websitenice.com
Primary Industry
Other Industries
--
At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere.
Our unified open cloud platform, CXone, manages 100% of customer interactions, tens of millions of conversations every day—from voice to next-gen digital and AI chatbots—enabling organizations to orchestrate the complexity of modern customer experience on one platform.
We are known for our innovation and comprehensive interaction-centric approach with unmatched CX capabilities and specialized AI purpose-built for CX to boost customer satisfaction and drive brand loyalty.
We are guided by a deep commitment to genuine customer satisfaction, environmental sustainability, and good corporate citizenship. Wherever we operate, in over 30 countries around the globe, we are deeply involved with our local communities. We give back throughout the year and as part of special projects, such as the NICE Code: Coda mentorship program, designed to promote computer programming skills for young girls around the world.
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NICE Ratings
based on 472 reviews
Overall Rating
3.6/5
How AmbitionBox ratings work?
5
187
4
121
3
72
2
26
1
66
Category Ratings
3.6
Company Culture
3.5
Skill Development
3.5
Job Security
3.5
Work-Life Balance
3.5
Salary & Benefits
3.3
Work Satisfaction
3.1
Promotions/Appraisal
NICE is rated 3.6 out of 5 stars on AmbitionBox, based on 472 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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Gender Based Ratings at NICE
based on 439 reviews
3.2
Rated by 78 Women
Rated 3.3 for Salary & Benefits and 3.2 for Skill Development
3.8
Rated by 361 Men
Rated 3.7 for Company Culture and 3.6 for Job Security
Work Policy at NICE
based on 71 reviews in last 6 months
Hybrid
90%
Permanent work from home
9%
Work from office
1%
NICE Reviews
Top mentions in NICE Reviews
+ 5 more
Compare NICE with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.6/5 based on 472 reviews | 3.7/5 based on 37k reviews | 3.7/5 based on 85.2k reviews | 3.7/5 based on 50.7k reviews |
Highly Rated for | No highly rated category | Job Security Company culture | Job Security Work-Life balance | Job Security |
Critically Rated for | Promotion/Appraisals Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Hybrid 90% employees reported | Hybrid 84% employees reported | Work from office 80% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | 3.2 Average rated by 78 women | 3.8 Good rated by 11k women | 3.8 Good rated by 24.6k women | 3.8 Good rated by 14.5k women |
Rating by Men Employees | 3.8 Good rated by 361 men | 3.6 Good rated by 23.3k men | 3.7 Good rated by 55.4k men | 3.7 Good rated by 33.7k men |
Job Security | 3.5 Good | 4.2 Good | 4.6 Excellent | 3.8 Good |
View more
NICE Salaries
3.5
rated by 472 employees for salariesSoftware Engineer
(243 salaries)
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₹7 L/yr - ₹19.2 L/yr
Software Engineering Specialist
(147 salaries)
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₹17.8 L/yr - ₹44 L/yr
Senior Software Engineer
(147 salaries)
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₹11.5 L/yr - ₹30 L/yr
Software Engineer and Technical Lead
(127 salaries)
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₹9 L/yr - ₹27.1 L/yr
Technical Lead
(123 salaries)
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₹8.2 L/yr - ₹35 L/yr
Technical Manager
(96 salaries)
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₹20 L/yr - ₹58 L/yr
Associate Software Engineer
(78 salaries)
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₹5.7 L/yr - ₹10.1 L/yr
Senior Automation Engineer
(45 salaries)
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₹13 L/yr - ₹29.7 L/yr
Technical Support Engineer
(42 salaries)
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₹4.1 L/yr - ₹10.5 L/yr
Specialist Quality Assurance Engineer
(42 salaries)
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₹15.7 L/yr - ₹27 L/yr
NICE Interview Questions
Interview questions by designation
Top NICE interview questions and answers
Get interview-ready with top interview questions
Interview Process at NICE
based on 47 interviews in last 1 year
Interview Experience
3.6
Good
Difficulty level
Easy
3%
Moderate
83%
Hard
14%
People are getting interviews through
based on 50 NICE interviews
Job Portal
48%
Referral
14%
Campus Placement
12%
Company Website
8%
*18% candidates got the interview through other sources
High confidence
NICE Jobs
NICE Subsidiaries
NICE Actimize
3.5
• 88 reviews
Satmetrix
4.0
• 1 review
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NICE FAQs
When was NICE founded?
NICE was founded in 1986. The company has been operating for 39 years primarily in the Software Product sector.
Where is the NICE headquarters located?
NICE is headquartered in Pune, Maharashtra.
How many employees does NICE have in India?
NICE currently has more than 2,200+ employees in India. Engineering - Software & QA department appears to have the highest employee count in NICE based on the number of reviews submitted on AmbitionBox.
Does NICE have good work-life balance?
NICE has a Work-Life Balance Rating of 3.5 out of 5 based on 400+ employee reviews on AmbitionBox. 65% employees rated NICE 4 or above, while 35% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read NICE work-life balance reviews for more details
Is NICE good for career growth?
Career growth at NICE is rated as moderate, with a promotions and appraisal rating of 3.1. 35% employees rated NICE 3 or below, while 65% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading NICE promotions/appraisals reviews for more detailed insights.
What are the cons of working in NICE?
Working at NICE does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and work satisfaction, based on 400+ employee reviews on AmbitionBox.
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