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35 TTEC India Jobs

healthcare Customer service executive

1-6 years

₹ 1 - 5L/yr

Mumbai, Mumbai Suburban

1 vacancy

healthcare Customer service executive

TTEC India

posted 20hr ago

Job Description

Recruitment Drive on12th March-2025


Job description


Healthcare Customer Service Representative (English Voice)
Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Customer Service Representative - Voice working onsite in Mumbai, Maharashtra youll be a part of bringing humanity to business.
#experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in India says it all!

What Youll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll

  • Answer incoming communications from customers
  • Connect and resolve issues with customers using via verbal & written communication

What You Bring to the Role

  • 1 Year min international customer service experience Mandatory
  • Ability read, write and speak English at a strong proficiency level
  • Computer literacy

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values.
  • Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
  • Must be able to work on a rotating schedule and weekends/holidays if needed.

A Bit More About Your Role

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values.
  • Monthly CTC between INR 30,000 - 41,000 with additional performance bonus opportunities.
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
  • Must be able to work on a rotating schedule and weekends/holidays if needed.

Our recruitment Mega drive for walk-in applicants
on Wednesday 12th March-2025

between 10:30 am and 5 pm.


Venue :-TTEC company, 4th Floor, Tower 3, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 (Next to goregaon E metro station)
For Query Can Reach out to between 10.30 am - 5pm
Email - aniket.chauhan@ttec.com

Whatsapp - 7021135710



Employment Type: Full Time, Permanent

Read full job description

TTEC India Interview Questions & Tips

Prepare for TTEC India Customer Service Executive roles with real interview advice

Top TTEC India Customer Service Executive Interview Questions

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
Q2. Meaning of terms used in flip kart, Amazon.
Q3. Do you know about Fraud Prevention?
View all 21 questions

What people at TTEC India are saying

3.0
 Rating based on 45 Customer Service Executive reviews

Likes

1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase

Dislikes

1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is us..Read More

  • Skill development - Bad
  • +5 more
Read 45 Customer Service Executive reviews

Customer Service Executive salary at TTEC India

reported by 133 employees
₹1.9 L/yr - ₹4.8 L/yr
8% more than the average Customer Service Executive Salary in India
View more details

What TTEC India employees are saying about work life

based on 1.2k employees
63%
69%
87%
63%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

TTEC India Benefits

Submitted by Company
Free career development courses
Tuition support & reimbursement
Health & wellness programs
Paid time off & work-life balance
Community give back events
Referral & recognition programs
Submitted by Employees
Cafeteria
Job Training
Free Transport
Health Insurance
Team Outings
Work From Home +6 more
View more benefits

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TTEC India Mumbai Office Location

View all
Mumbai, Maharashtra Office
Mumbai 4th Floor, Unit No 403 & 404, NESCO IT Park, Western Express Hwy, NESCO, Goregaon, Mumbai, Maharashtra 400063 Mumbai, Maharashtra
400063

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