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382 Teleperformance Jobs

Customer Care Executive (Hindi & Bengali)

0-2 years

₹ 1.25 - 1.5L/yr

Kolkata

200 vacancies

Customer Care Executive (Hindi & Bengali)

Teleperformance

posted 15d ago

Job Description

Role & responsibilities

Handling customers, resolve their queries

customer satisfaction, giving resloutions to customers,

service and retention desk.


Excellent communication in Hindi, Bengali, Odia,

Minimum qualification should be 12th



Shift Window - Any 9 hours during 24x7

6 Days working and 1 week- off.

NO NIGHT SHIFT FOR FEMALES



CTC 13K

inhand 10.5k


HR details : HR Priyanka Dhar - 7908390047


HR details : HR Sneha Chatterjee - 6290237491




Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Care Executive roles with real interview advice

Top Teleperformance Customer Care Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 541 questions

What people at Teleperformance are saying

3.5
 Rating based on 2.1k Customer Care Executive reviews

Likes

The job is quite easy to learn as you do similar task again and again.

  • Job security - Good
Dislikes

There are lot of politics involved in office. Your supervisor can cancel your leaves, ask you to work for extra for overtime. Even if you have to go to wash room you have to ask your supervisor.

  • Skill development - Poor
  • +1 more
Read 2.1k Customer Care Executive reviews

Customer Care Executive salary at Teleperformance

reported by 6.3k employees
₹0.8 L/yr - ₹7.3 L/yr
12% more than the average Customer Care Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 30k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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