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3.9

based on 29.8k Reviews

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386 Teleperformance Jobs

Customer Support Associate

Teleperformance (TP)

 · 

3.9

 based on 29.8k Reviews

1-5 years

₹ 0.9 - 3L/yr

Hyderabad / Secunderabad

200 vacancies

Customer Support Associate

Teleperformance

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Collections Drawing

Job Description

Role & responsibilities : Calling customers who are delinquent on payments related to Credit Card / Personal Loans


Understanding of collections process and has ability to maintain calm while speaking to customers


Preferred candidate profile


10+2/Graduate with DRA certification


Freshers OR Experienced candidates may apply


6 Days working

8AM - 5PM Shift Schedule

Preferred candidate profile

Perks and benefits


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Associate roles with real interview advice

Top Teleperformance Customer Support Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
asked in Customer Service Associate interview
View answers (39)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
asked in Customer Care Executive interview
View answers (33)
Q3. Q.9 what do you know about BPO or teleperformance?
asked in Customer Service Executive interview
View answers (20)
View all 537 questions

What people at Teleperformance are saying

3.3
 Rating based on 274 Customer Support Associate reviews

Likes

On time salary

  • Salary - Good
    • +3 more
Dislikes

Management is not good

  • Work-life balance - Poor
Read 274 Customer Support Associate reviews

Customer Support Associate salary at Teleperformance

reported by 791 employees
₹1.1 L/yr - ₹5 L/yr
At par with the average Customer Support Associate Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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