Call Center Executive

Role & responsibilities

Role : Collections Officer

Should be able to take Predictive/Preview & Manual calls

Ensure dialer hygiene are in place like Wrap% , Idle % etc.,

Accountable for achieving the desired target of Res% /Norm& RB rolled out for the month

Ensure call quality scores to be maintained

Preferred candidate profile

DRA certified candidates preferred, Graduate / Graduate not required for suitable candidates, Immediate joiners preferred, Freshers / who have already complete DRA certification

Perks and benefits

Attractive Incentive Package every month (Conditions apply)