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35 Super Scholar Jobs
PreSales Telecaller
Super Scholar
posted 2hr ago
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Flexible timing
Key skills for the job
Job Description
Job Title: PreSales Telecaller
Overview
The PreSales Telecaller plays a critical role in the business development process by generating leads and handling initial communication with potential clients. This position is vital for establishing a first point of contact with prospects, educating them about the companys products and services, and qualifying lead opportunities for the sales team. By effectively engaging with customers over the phone, the Telecaller aids in building a robust sales pipeline, significantly contributing to the overall growth and success of the business. The ideal candidate will possess strong communication skills and an ability to navigate customer queries while showcasing the benefits of products. A successful Telecaller drives interest and sets the stage for productive sales interactions. Hence, the PreSales Telecaller not only influences sales outcomes but also enhances customer relationships, making it a vital position within the organization.
Key Responsibilities
- Conduct outbound calls to potential leads and customers.
- Introduce the company s products and services effectively.
- Qualify leads based on customer interest and needs.
- Maintain a thorough understanding of the product portfolio.
- Document all interactions and updates in the CRM system.
- Follow up on leads generated from marketing campaigns.
- Schedule appointments for the sales team with qualified prospects.
- Handle customer inquiries and provide accurate information.
- Collaborate with the sales team on lead qualification criteria.
- Prepare reports on lead generation and sales metrics.
- Provide feedback to marketing on lead quality.
- Achieve daily and weekly call and lead generation targets.
- Utilize effective communication techniques to engage with prospects.
- Manage and prioritize time effectively to maximize productivity.
- Remain updated on industry trends and competitor activities.
Required Qualifications
- High school diploma or equivalent; Bachelor s degree preferred.
- Proven experience in telecalling or relevant sales-oriented roles.
- Strong verbal communication skills and articulate speaking ability.
- Experience with CRM software and lead management systems.
- Proficient in using Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Good organizational and time management skills.
- Ability to handle objections and resolve customer issues.
- Friendly and professional demeanor when interacting with clients.
- Demonstrated ability to meet or exceed sales targets.
- Basic knowledge of sales principles and practices.
- Strong focus on customer service and satisfaction.
- Excellent active listening skills.
- Ability to adapt to changes in a dynamic work environment.
- Willingness to learn and improve skills continually.
- Familiarity with telephonic sales techniques.
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Saturday
No travel
Day Shift
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