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Call Center Executive
Yewale Amruttulya
posted 1mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Make targeted outbound calls to potential franchisees to promote our offerings and generate interest.
- Address and resolve any queries or concerns raised by potential franchises, providing clear and informative responses.
- Assess and qualify leads to determine their suitability for our products and services, ensuring alignment with our target market.
- Meet or exceed daily call and lead generation targets set by the team lead, contributing to overall team success.
- Accurately record and update information in the Customer Relationship Management (CRM) system in a timely manner.
Secondary
Interaction with Patrons and Public: Working Conditions and Environment - Maintain high standards of customer service during all interactions with potential franchises, fostering positive relationships.
- Provide feedback to the team lead regarding trends, concerns, and opportunities identified during outbound calls.
- Work closely with the sales team to ensure a seamless transition of qualified leads for further follow-up and engagement.
- Participate in training sessions to enhance product knowledge, sales techniques, and customer service skills.
- Analyze call metrics and lead generation data to identify areas for improvement and optimize calling strategies.
- Any graduate.
- Previous experience in a call center or sales environment is a plus.
- Strong communication and interpersonal skills.
- Ability to maintain confidentiality and professionalism when dealing with sensitive information.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic computer applications.
- Proficient in using CRM systems.
Employment Type: Full Time, Permanent
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What people at Yewale Amruttulya are saying
Call Center Executive salary at Yewale Amruttulya
reported by
1
employee
with 2
years exp.
₹2.3
L/yr - ₹2.9
L/yr
24%
more
than the average Call Center Executive Salary in India
View more details
What Yewale Amruttulya employees are saying about work life
based on 45 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Yewale Amruttulya Benefits
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Yewale Amruttulya Pune Office Location
Pune, Maharashtra Office
Headquarter
Katraj-Kondhwa Road, Pune, DNK Capital, Office-701, 7th Floor
Pune, Maharashtra
411048
411048
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