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Yellow Umbrella Services

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3.8

based on 13 Reviews

9 Yellow Umbrella Services Jobs

Call Center Manager

Yellow Umbrella Services Private Limited

3.8

based on 13 Reviews

1-4 years

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

1 vacancy

Call Center Manager

Yellow Umbrella Services

posted 4mon ago

Job Role Insights

Fixed timing

Key skills for the job

Customer Service Recruitment Training Senior Management Service Sales Outbound Calling

+ 1 more

Job Description

Masters/Bachelors degree in any stream with 1-4 years experience in a Call Center.

A thorough understanding of all aspects of call center operations, including inbound and outbound call handling, customer service, sales, technical support, and escalation procedures.

Excellent communication skills, both verbal and written, to effectively communicate with team members, senior management, and clients.

Experience in recruiting and training call center agents and Team Leaders to build a high-performing team.

Employment Type: Full Time, Permanent

Read full job description

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