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Customer Care Executive - Retail Background

1-3 years

₹ 1.75 - 3L/yr

Thiruvananthapuram

10 vacancies

Customer Care Executive - Retail Background

Muthoot Fincorp

posted 1d ago

Job Description

  • Attend walk-in customers, inbound calls, respond to emails, and provide information about Muthoot FinCorps products and services.
  • Maintain all data and records related to daily transactions, file documents and ensure that all customer records are up to date and accurate.
  • Interact with the customer, collect feedback, and take note of the customer’s suggestions on what can potentially improve their experience.
  • Business Development and Promote and maintain positive relations with both existing and potential customers.
  • Engage and interact with walk-in customers to identify their needs and suggest suitable products or services that can benefit the customer.

Employment Type: Full Time, Permanent

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What people at Muthoot Fincorp are saying

4.4
 Rating based on 42 Customer Care Executive reviews

Likes

Talking in public gives experience

  • Skill development - Good
  • +5 more
Dislikes

Crm is slow app

Read 42 Customer Care Executive reviews

Customer Care Executive salary at Muthoot Fincorp

reported by 48 employees
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₹1.2 L/yr - ₹3.5 L/yr
21% less than the average Customer Care Executive Salary in India
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