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Engaged Employer

Ernst & Young

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3.4

based on 10.8k Reviews

Video summary

33 Ernst & Young Senior Associate Jobs

Configuration Management and CMDB Analyst - Senior Associate

Ernst Young

3.4

based on 10.8k Reviews

3-6 years

₹ 4 - 20.5L/yr (AmbitionBox estimate)

Kochi

1 vacancy

Configuration Management and CMDB Analyst - Senior Associate

Ernst & Young

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Quality Assurance Consulting Project Management Operations Analytical Chemistry ERP Systems

+ 4 more

Job Description

The CMDB Analyst provides the experience, deep process understanding and foresight to build and maintain a leading-edge, world-class CMDB program for EY
CMDB Analyst is responsible for the lifecycle of EY s IT assets (Acquisition through End of Life) as well as building and maintain Configuration Management Data Base (CMDB). The role is responsible to ensure complete and accurate IT Hardware Asset information, their relationship to IT Services in the CMDB.
Drives Key Performance Indicators and aligns them with strategic technology goals
Enabling operational efficiency, as well as identifying opportunities for cost savings/avoidance and risk mitigation.
Oversees the development of strategy, process alignment, performance measurement, training, and communications
Oversees analysis of the environment; ability to identify potential points of failure, areas for improving administration, and identifying pain points and bottlenecks

Skills and attributes for success

This individual should possess a combination of technical skills, analytical abilities, and leadership attributes

To qualify for the role you must have

3+ years or more of practical IT Asset Management (HAM preferred) and CMDB experience
Understanding of IT service offerings, standards, policies, business strategies and financials
Excellent Knowledge of ITIL Service Management processes, Six Sigma methodology, Asset Management tools (ServiceNow preferably), analytical and BI tools (Tableau, Alteryx, PowerBI, Spotfire or equivalent), Common Service Data Model, CMDB build strategy
Good knowledge of IT Services functions and their responsibilities and strong analytical and problem-solving ability
The ability to work and team effectively with business, management personnel, and diverse and geographically dispersed teams
Good reporting skills
Possess innovative mindset by being open to new ideas and works comfortably with global teams

Ideally, you ll also have

Excellent English language skills (verbal and written),
Excellent communication, collaboration and basic project management skills
Good presentation skills with ability to present material clearly and concisely
Excellent awareness of different cultures and working practices across the regions
Proven experience in working in, and basic management of, diverse and geographically dispersed teams

Bachelors degree in Computer Science or a related field.
Internal Auditor or any other relevant certification is preferred
Certified Asset Management Professional (CAMP) - IAITAM
Certified Hardware Asset Management Professional (CHAMP) - IAITAM
ITIL v3 or v4 Foundation training, or higher level of ITIL Certification
Six Sigma Green Belt (White Belt acceptable)
Knowledge on PowerBI , Power Automate, MS Office , Common Service Data Model, CMDB build strategy

Employment Type: Full Time, Permanent

Read full job description

Ernst & Young Interview Questions & Tips

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Top Ernst & Young Senior Associate Interview Questions

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What Senior Associate at Ernst & Young are saying

3.5

Rating based on 327 Senior Associate reviews

Anonymous · CSR & Social Service in New Delhi

Likes

Company provide good training academically ,Lots of good stuff to do the work with very low effective application methods by the employees..Good office building and champagne parties throw by the partners.

Dislikes

Hierarchical failure due to bad leadership, Silent toxicity, biased top managers and poor quality of work ethics. Referral recruitment are heavenly done on relatives and caste system . Misusing money on unnecessary lavish parties , only survival is to make a group which they call team. Govt. should take close look on these companies (big 4)