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1626 Ernst & Young Jobs
Configuration Management and CMDB Analyst - Senior Associate
3-6 years
₹ 4 - 20.5L/yr (AmbitionBox estimate)
Kochi
1 vacancy
Configuration Management and CMDB Analyst - Senior Associate
Ernst & Young
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- The CMDB Analyst provides the experience, deep process understanding and foresight to build and maintain a leading-edge, world-class CMDB program for EY
- CMDB Analyst is responsible for the lifecycle of EY s IT assets (Acquisition through End of Life) as well as building and maintain Configuration Management Data Base (CMDB). The role is responsible to ensure complete and accurate IT Hardware Asset information, their relationship to IT Services in the CMDB.
- Drives Key Performance Indicators and aligns them with strategic technology goals
- Enabling operational efficiency, as well as identifying opportunities for cost savings/avoidance and risk mitigation.
- Oversees the development of strategy, process alignment, performance measurement, training, and communications
- Oversees analysis of the environment; ability to identify potential points of failure, areas for improving administration, and identifying pain points and bottlenecks
- 3+ years or more of practical IT Asset Management (HAM preferred) and CMDB experience
- Understanding of IT service offerings, standards, policies, business strategies and financials
- Excellent Knowledge of ITIL Service Management processes, Six Sigma methodology, Asset Management tools (ServiceNow preferably), analytical and BI tools (Tableau, Alteryx, PowerBI, Spotfire or equivalent), Common Service Data Model, CMDB build strategy
- Good knowledge of IT Services functions and their responsibilities and strong analytical and problem-solving ability
- The ability to work and team effectively with business, management personnel, and diverse and geographically dispersed teams
- Good reporting skills
- Possess innovative mindset by being open to new ideas and works comfortably with global teams
- Excellent English language skills (verbal and written),
- Excellent communication, collaboration and basic project management skills
- Good presentation skills with ability to present material clearly and concisely
- Excellent awareness of different cultures and working practices across the regions
- Proven experience in working in, and basic management of, diverse and geographically dispersed teams
- Bachelors degree in Computer Science or a related field.
- Internal Auditor or any other relevant certification is preferred
- Certified Asset Management Professional (CAMP) - IAITAM
- Certified Hardware Asset Management Professional (CHAMP) - IAITAM
- ITIL v3 or v4 Foundation training, or higher level of ITIL Certification
- Six Sigma Green Belt (White Belt acceptable)
- Knowledge on PowerBI , Power Automate, MS Office , Common Service Data Model, CMDB build strategy
Employment Type: Full Time, Permanent
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What people at Ernst & Young are saying
Rating based on 327 Senior Associate
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Anonymous · CSR & Social Service
in New Delhi
Company provide good training academically ,Lots of good stuff to do the work with very low effective application methods by the employees..Good office building and champagne parties throw by the partners.
Hierarchical failure due to bad leadership, Silent toxicity, biased top managers and poor quality of work ethics. Referral recruitment are heavenly done on relatives and caste system . Misusing money on unnecessary lavish parties , only survival is to make a group which they call team. Govt. should take close look on these companies (big 4)
- Salary - Bad
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