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Scylla Luxury Resort Spa

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5.0

based on 1 Review

10 Scylla Luxury Resort Spa Jobs

Restaurant Captain

ScyllaLuxury Resort Spa

5.0

based on 1 Review

1-4 years

Udupi

1 vacancy

Restaurant Captain

Scylla Luxury Resort Spa

posted 5mon ago

Job Role Insights

Key skills for the job

Supervision Hospital Administration Inventory Management CCTV Monitoring Guest Relations Cash Handling

Job Description

As a restaurant captain at Scylla Luxury Resort Spa, your role would involve overseeing the dining experience for guests at one of the resorts restaurants. Heres a general overview of what the job might entail:

1. Team Leadership: You would be responsible for leading and supervising a team of waitstaff, ensuring that they provide excellent service to guests. This includes training new staff, delegating tasks, and providing guidance and support as needed.

2. Guest Relations: As a captain, you would interact directly with guests, ensuring that their dining experience meets or exceeds their expectations. This involves greeting guests, taking reservations, addressing any concerns or complaints, and ensuring overall guest satisfaction.

3. Service Coordination: You would coordinate with the kitchen staff to ensure that food is prepared and delivered to guests in a timely manner. This includes managing table assignments, pacing the meal service, and ensuring that special dietary requests or preferences are accommodated.

4. Menu Knowledge: You would need to have a thorough understanding of the menu offerings, including food and beverage options, as well as any specials or promotions. This enables you to make recommendations to guests and answer any questions they may have about the menu.

5. Upselling: Part of your role may involve upselling additional menu items or beverages to increase revenue. This requires good communication skills and an understanding of guest preferences.

6. Quality Control: You would be responsible for ensuring that all aspects of the dining experience meet the resorts standards for quality and presentation. This includes monitoring the cleanliness and appearance of the dining area, as well as the professional conduct of the staff.

7. Administrative Tasks: Depending on the specific requirements of the role, you may also be responsible for administrative tasks such as managing inventory, placing orders for supplies, and handling cash or credit card transactions.

Overall, the role of a restaurant captain at Scylla Luxury Resort Spa is demanding but rewarding, requiring strong leadership, interpersonal, and organisational skills to ensure an exceptional dining experience for guests.

Employment Type: Full Time, Permanent

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