As a steward at Scylla Luxury Resort Spa, your role is integral to maintaining the cleanliness, organization, and smooth operation of various areas within the resort. Heres a detailed breakdown of the steward job role at Scylla Luxury Resort Spa:
1. Dishwashing and Kitchen Support:
- Responsible for washing dishes, utensils, pots, and pans used in food preparation and service.
- Ensuring that all kitchen equipment, including stoves, ovens, and countertops, are kept clean and sanitized.
- Assisting kitchen staff with basic food preparation tasks as needed.
2. Cleaning and Maintenance:
- Sweeping, mopping, and vacuuming floors in dining areas, kitchens, and other resort spaces.
- Cleaning and sanitizing tables, chairs, and other furniture in dining areas.
- Keeping public areas such as restrooms, lobbies, and hallways clean and presentable.
- Emptying trash bins and disposing of waste properly.
3. Inventory Management:
- Monitoring and replenishing cleaning supplies such as detergents, sanitizers, and disposable gloves.
- Keeping track of inventory for items like linens, towels, and toiletries used in restrooms and guest rooms.
4. Assisting with Set-Up and Breakdown:
- Setting up tables, chairs, and other equipment for dining service and special events.
- Assisting in the setup and breakdown of event spaces for meetings, conferences, and other gatherings.
5. Team Collaboration:
- Working closely with kitchen staff, servers, housekeeping staff, and other team members to ensure seamless coordination of operations.
- Communicating effectively with colleagues to address any cleaning or maintenance needs promptly.
6. Adherence to Health and Safety Standards:
- Following established health and safety protocols to maintain a safe environment for guests and staff.
- Properly handling and disposing of cleaning chemicals in accordance with safety guidelines.
7. Customer Service:
- Interacting with guests in a courteous and professional manner, responding to their inquiries and requests related to cleanliness and maintenance.
- Addressing any guest concerns or issues promptly and escalating them to the appropriate personnel if necessary.
8. Training and Development:
- Participating in training sessions to stay informed about resort policies, procedures, and safety protocols.
- Providing training and guidance to new stewards to ensure they understand their responsibilities and uphold the resorts standards.
In summary, as a steward at Scylla Luxury Resort Spa, you play a vital role in upholding the resorts cleanliness standards, ensuring a pleasant and hygienic environment for guests and contributing to the overall guest experience.