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3.9

based on 27.9k Reviews

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9 Teleperformance Quality Analyst Jobs

Quality Analyst

1-2 years

₹ 4.75 - 5L/yr

Mumbai

1 vacancy

Quality Analyst

Teleperformance

posted 6hr ago

Job Role Insights

Flexible timing

Job Description

We are Hiring For Quality Analyst


  • Need 1 Year on paper experience as a quality Analyst

  • Need Excellent Communication

  • Monitor calls for quality assurance purposes, providing feedback on performance metrics such as Call callibration,monitoring ,coaching and feedback session
  • Collaborate with team members to identify areas of improvement through process.

  • Worked on 7 QC Tools
  • Develop and maintain documentation of quality control processes, procedures, and guidelines.

  • Open to work in rotational shift

  • 5 days working/2 rotational off

Job location :Mumbai(Malad)


kindly share your cv @shamina.sayyed@teleperformancedibs.com

or can call me Samina sayyed-7045468937








Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Quality Analyst roles with real interview advice

Top Teleperformance Quality Analyst Interview Questions

Q1. How you will maintain the balance between operations and quality so that they do not have any conflicts of interest
Q2. How would you close a feedback?
Q3. What are the quality parameters
View all 6 questions

People are getting interviews at Teleperformance through

(based on 1.3k Teleperformance interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
24%
16%
6%
5%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Quality Analyst at Teleperformance are saying

4.2
 Rating based on 815 Quality Analyst reviews

Likes

Teleperformance is the nice place to work with job security . working in Teleperformance offers you the opportunities to work with the latest technologies .

Dislikes

Nothing

Read 815 reviews

Quality Analyst salary at Teleperformance

reported by 2.8k employees
₹1 L/yr - ₹7 L/yr
17% less than the average Quality Analyst Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.9k employees
53%
39%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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