Area Service Manager - Consumer Electronics (4-9 yrs)

- We are looking for An Area Service Manager for Consumer Electronics MNC to oversees the service operations in a specific area. The key responsibilities include:

- Managing Technicians: Leading and training service technicians, ensuring efficient scheduling and dispatch.

- Customer Satisfaction: Handling escalated customer issues and ensuring high service quality.

- Operational Efficiency: Overseeing inventory, service costs, and ensuring timely repairs.

- Training & Development: Providing ongoing technical training to the team.

- Reporting & Documentation: Tracking service performance and maintaining records.

- Collaboration: Working with sales, marketing, and vendors to improve service delivery.

- The role focuses on ensuring effective service, customer satisfaction, and team performance.