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32 FirstCry Jobs

Officer - Customer Relationship

0-4 years

Chennai

1 vacancy

Officer - Customer Relationship

FirstCry

posted 5hr ago

Job Role Insights

Flexible timing

Job Description


Responsibility


  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers- questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Stay up-to-date with new products/services


Project Description: (Project on which the new hire will work) :


  • Proven work experience as a Retail Sales Representative or Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts

Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at FirstCry through

(based on 119 FirstCry interviews)
Job Portal
Referral
Walkin
Company Website
Recruitment Consultant
40%
14%
12%
7%
3%
24% candidates got the interview through other sources.
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What people at FirstCry are saying

What FirstCry employees are saying about work life

based on 1.4k employees
55%
31%
57%
99%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

FirstCry Benefits

Job Training
Work From Home
Health Insurance
Soft Skill Training
Cafeteria
Free Transport +6 more
View more benefits

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FirstCry Chennai Office Locations

View all
Chennai Office
No 4, 338, Velachery Main Rd, United Colony, Ranganathapuram, Medavakkam, Chennai, Tamil Nadu 600100, India Chennai
View on map
Chennai Office
Shop No.AH-14 Ground Floor, 1st, 2nd Floor, 4th Ave, AH Block, Shanthi Colony, Anna Nagar, Chennai, Tamil Nadu 600040, India Chennai
View on map

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