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ServiceNow-ServiceNow-Associate Director
Ernst & Young
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm s Service Now footprint managing large and complex Service Now implementation, product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies
Responsibilities, Qualifications, Certifications
Requirements (including experience, skills and additional qualifications)
Technical skills requirements
- Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
- Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
- Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
- Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
- The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
- Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
- Build strong internal relationships within the firm and with other services across the organization
- Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
- Contribute to people-related initiatives including recruiting, retaining and training.
- Maintain an educational program to continually develop personal skills of all staff
- Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management
- 15 to 20 years of relevant experience, preferably from a top tier Global System Integrator
Additional skills requirements
- At least two Service Now Implementation Certifications
- ITIL Intermediate, COBIT and or TOGAF certifications
- Agile and scrum master certifications
- PMP certification
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Associate Director roles with real interview advice
What people at Ernst & Young are saying
Rating based on 19 Associate Director
reviews
Anonymous · Consulting
in New Delhi
Likes
For talented pool the growth opportunity in terms of learning, promotions, visibility etc. Is amazing
- Skill development - Excellent
+4 more
Dislikes
Effort vs compensation is not at par and differentiation between high performing people and average is not very transparent. Mostly people who put papers are only rewarded .
- Salary - Poor
Associate Director salary at Ernst & Young
reported by
422
employees
with 12-23
years exp.
₹25.9
L/yr - ₹85.2
L/yr
34%
more
than the average Associate Director Salary in India
View more details
What Ernst & Young employees are saying about work life
based on 10.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ernst & Young Benefits
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Ernst & Young Noida Office Locations
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Glycols Limited, Commercial Complex
4th & 5th Floor, Plot No 2B, Tower 2,
Sector 126
Noida (Glycols Ltd)
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201-304
Noida Office
Glycols Limited, Commercial Complex,4th & 5th Floor,Plot No 2B, Tower 2,Sector 126,201-304 Noida (Glycols Ltd)
Noida
Uttar Pradesh 201313
Uttar Pradesh 201313
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