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ServiceNow-ServiceNow-Associate Director
Ernst & Young
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Responsibilities, Qualifications, Certifications
Requirements (including experience, skills and additional qualifications)
- Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
- Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
- Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
- Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
- The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
- Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
- Build strong internal relationships within the firm and with other services across the organization
- Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
- Contribute to people-related initiatives including recruiting, retaining and training.
- Maintain an educational program to continually develop personal skills of all staff
- Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management
- 15 to 20 years of relevant experience, preferably from a top tier Global System Integrator
- At least two Service Now Implementation Certifications
- ITIL Intermediate, COBIT and or TOGAF certifications
- Agile and scrum master certifications
- PMP certification
Employment Type: Full Time, Permanent
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What people at Ernst & Young are saying
Rating based on 19 Associate Director
reviews
Anonymous · Consulting
in New Delhi
For talented pool the growth opportunity in terms of learning, promotions, visibility etc. Is amazing
- Skill development - Excellent+4 more
Effort vs compensation is not at par and differentiation between high performing people and average is not very transparent. Mostly people who put papers are only rewarded .
- Salary - Poor
Associate Director salary at Ernst & Young
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