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Engaged Employer

Ernst & Young

Compare

3.5

based on 10k Reviews

6 Ernst & Young Architect Jobs

TechOps-DE-CloudOpsAMS-SolutionArchitect-Mngr

Ernst Young

3.5

based on 10k Reviews

6-11 years

Kolkata

1 vacancy

TechOps-DE-CloudOpsAMS-SolutionArchitect-Mngr

Ernst & Young

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

SAP CO Costing Outsourcing Consulting Clinical Data Management Application Support

+ 4 more

Job Description

Costing of solution, staffing of AMS teams.
Building solution based on the commercial model.
Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
Create proposals and participate client orals.
Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.
Create and deliver presentations that engage audience participants and respond to their questions and concerns Present complex and difficult messages skilfully
Understanding of resource management, communication management, cost management, risk management, quality management, integration management
Consistently maintain team members focus on identified team or business unit goals
Strong knowledge and experience in all IT methodologies that will be used to guide the technical work of Technical Teams assigned to programs/projects
Lead team for Design, Build and Operate AMS solutions
Works across regions to create a market for defined AMS offerings and services, and to qualify and develop opportunities within those markets.
Finding opportunities and mining engagements liaising with pre-sales, vendors and various other EY internal teams to ensure highest levels of services are delivered to our end users.
Support member firm to win AMS engagements
Possesses an understanding of IT Services: service offerings, technical standards and policies, technical and business strategies as well as organizational structure

Skills and attributes for success

Demonstrate ability to conduct and lead outsourcing services assignments. Should have experienced in delivering large team (30 - 50 FTEs) across locations, in an onshore-offshore model.
Stakeholder Expectation Management
Design and deliver support and service solutions for Manages Service customers in line with ITIL and/or industry best practice
Instill a high-performance culture in the team with a focus on teamwork, service excellence and ownership for resolving customer issues
Be capable of identifying and implementing change within the team to ensure it can take on new service offerings.
Contribute proactively to new service development.
Work closely with the Technical Services Manager to ensure new customers are on-boarded with seamless handover / transition into in-life service
Encourage open communication between team members, allowing the team to bring forward ideas on how they can collectively deliver a more effective service
Set and cascade business objectives and targets to the team
Ensure quality, up-to-date documentation exists for all service arrangements
Provide input into the organizational strategy with particular focus into opportunities to grow and/or enhance the service offered
Demonstrate man management and an ability to conduct and lead outsourcing services assignments
People capability development and management for the practice

To qualify for the role, you must have

18+ years of AMS solutioning from a top tier Global Outsourcing services provider.
Have solid technical understanding of AMS solutions
High Level Understanding of Application (including infra/platform) Architecture
Participation in pre-Sales, RFPs and driving solution creation with help of AMS Pre-sales lead
Should have experience with managed services deal creation process
Stakeholder Expectation Management
Have excellent communication, influencing and customer management skills

Ideally, you ll also have

Certification in ITIL,TOGAF

Technologies and Tools

AMS for SAP, JAVA, .NET, SharePoint Full stack application support.

What we look for

Costing of solution, staffing of AMS teams.
Building solution based on the commercial model.
Excellent interpersonal and communication skills required to lead and motivate technical teams that deliver quality services.
Create proposals and participate client orals.
Demonstrated experience in working with external resource providers and managing key vendor contacts to deliver value that is consistent with expenditure.