Assistant Manager - Banquets

Company Description
Fairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and unforgettable hotels, rich with character and deeply connected to the history, culture and community of its destinations – places such as The Plaza in New York City, The Savoy in London, Fairmont San Francisco, Fairmont Banff Springs in Canada, Fairmont Peace Hotel in Shanghai, and Fairmont The Palm in Dubai. Famous for its engaging service, awe-inspiring public spaces, locally inspired cuisine, and iconic bars and lounges, Fairmont also takes great pride in its pioneering approach to hospitality and leadership in sustainability and responsible tourism practices. Fairmont is part of Accor, a world leading hospitality group counting over 5,400 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.

About The Role :

Assist the Banquet manager and F&B Manager to supervise banquet operations

Assist the F&B Manager in setting departmental strategies and goals to achieve operational targets

Perform accurate reconciliation of daily cash controls

Record the working hours of each staff and process weekly payroll

Ensure all food and beverages are set up and served as per company standards

Coordinate and manage all activities of food service operations

Maintain inventory of food materials, equipment, linens, and paper supplies to avoid any shortages

Supervise the culinary operation team to provide a variety of food items to attract customers

Adhere to health, safety, and sanitation guidelines

Organize and execute banquet events to ensure customer satisfaction

Provide outstanding customer service for repeat business and profitability

Address customer needs and requests promptly

Adhere to budgetary guidelines and control expenses accordingly

Qualifications

Previous leadership experience in a Banquet Department is required (1yearminimum experience) Managing all aspects of meeting spaces

Computer literate in Microsoft Windows applications required

University/College degree in a related discipline preferred

Excellent communication and organizational skills

Strong interpersonal and problem-solving abilities

Highly responsible & reliable

Ability to work well under pressure in a fast-paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Requires open availability; must be able to work all shifts; evenings, mornings, weekends, and holidays

Additional Information
 Our commitment to Diversity & Inclusion: 
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.