Sales (Hotel & Resort)

Overview:

Wonderla Resort is an 84-key property with expansive indoor banquet and convention spaces, ideal for hosting large-scale events and corporate gatherings. The resort currently features one restaurant and bar, with plans to introduce 49 glamping pods along with an additional restaurant and bar within the next six months. As the Business Development Head, you will be responsible for driving revenue growth across rooms, banquet events and corporate functions.

Your role will involve identifying new business opportunities, building key relationships,

and to execute strategic sales initiatives aligned with our premium guest experiences.

Key Responsibilities:

Sales Strategy: Formulate and implement strategies that boost revenue from room bookings, banquet events, and corporate meetings. Set goals, develop action plans, and ensure successful execution across all sales channels.

Client Relationship Management: Foster and maintain relationships with corporate clients, event

planners, and guests. Customize offers based on client needs to secure bookings for rooms, banquets and corporate events.

Lead Generation: Actively seek new business opportunities by networking, attending industry events, and leveraging existing contacts to expand the resorts clientele across all segments.

Proposal Development: Prepare detailed proposals, contracts, and pricing quotations in response to client inquiries. Negotiate agreements that satisfy client needs while ensuring profitability for the resort.

Collaboration: Coordinate with internal teams, including operations, event planning, and culinary, to ensure flawless service delivery and exceptional guest experiences.

Market Analysis: Monitor market trends, competitor strategies, and guest preferences. Regularly review sales performance and refine tactics to ensure Wonderla maintains its competitive edge.

Customer Service: Guarantee top-tier customer service from initial inquiry to post-event follow-up, ensuring client satisfaction and retention.

Revenue Management: Set pricing strategies, discounts, and promotions to optimize revenue and profitability while remaining competitive in the market. Monitor sales performance and adjust strategies as needed to achieve targets.

We are looking for you with:

Bachelors degree in Hospitality, Sales, Marketing, or related fields. Advanced degree preferred.

Experience in hospitality sales, with a focus on rooms, banquets, and corporate events, and a proven record of driving revenue.

Strong leadership, negotiation, and communication skills.

Experience using CRM systems and sales management software.

Ability to multitask and work in a fast-paced environment.