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Zscaler Softech Customer Success Manager Interview Questions and Answers
Updated
6 Sep 2023
2 interviews found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Hard
Duration
4-6 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Round with CSM team Round (2 Questions)
- Q1. CSM KPI, Networking questions, SSL inspection Add Answer
- Q2. Zscaler features and it’s competitors View Answers (1)
Interview Preparation Tips
Topics to prepare for Zscaler Softech Customer Success Manager interview:
- Learn basics of networking
Skills evaluated in this interview
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via AmbitionBox and was interviewed before Sep 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. Technically equipped questions Add Answer
3
Group Discussion Round
Presentation round on various aspects
4
Assignment Round
It was a case study and basis that i had to prepare and present
Interview questions from similar companies
Sai Rakesh
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. The questions are based on CV/ past work Add Answer
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Jun 2023.
6 Interview Rounds
1
Aptitude Test Round
Test with 100 marks & passing of 23 I guess. Sections - Quant , DI & reasoning
2
Case Study Round
Case study on one of the product stratergy
3
One-on-one Round (2 Questions)
- Q1. 1-1 with 2 Directors Add Answer
- Q2. How will you negotiate for a renewal conversation Add Answer
4
One-on-one Round (1 Question)
- Q1. 1-1 with 2 VPs Add Answer
5
Assignment Round
Final behavior assessment
6
HR Round (1 Question)
- Q1. Salary negotiation Add Answer
Shrikar Kulkarni
I applied via Naukri.com and was interviewed in Feb 2022.
5 Interview Rounds
1
Aptitude Test Round
Questions on profit loss., speed & time., and basic maths.,
25 questions with negative markings as well
17 needed to pass the test.
2
Technical Round (2 Questions)
- Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon? View Answers (2)
- Q2. Complete in depth knowledge of current org job role and work done till now View Answers (1)
3
Technical Round (2 Questions)
- Q1. How do you resolve conflicts with customers View Answers (1)
- Q2. Say a customer is trying to misuse the purpose of work but benefit customer as well as your company., what will you do? View Answers (1)
4
One-on-one Round (1 Question)
- Q1. Ok with job role? Shift timings., type of work? View Answers (1)
5
HR Round (4 Questions)
- Q1. What are your salary expectations? View Answers (1)
- Q2. Share details of your previous job. View Answers (1)
- Q3. Why are you looking for a change? View Answers (1)
- Q4. Tell me about yourself. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - They seek for a team-player who is willing to work late hours in US shifts., should be excellent in communication and written proficiency
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. The questions are based on CV/ past work Add Answer
Interview experience
Good
Difficulty level
Hard
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Jun 2023.
6 Interview Rounds
1
Aptitude Test Round
Test with 100 marks & passing of 23 I guess. Sections - Quant , DI & reasoning
2
Case Study Round
Case study on one of the product stratergy
3
One-on-one Round (2 Questions)
- Q1. 1-1 with 2 Directors Add Answer
- Q2. How will you negotiate for a renewal conversation Add Answer
4
One-on-one Round (1 Question)
- Q1. 1-1 with 2 VPs Add Answer
5
Assignment Round
Final behavior assessment
6
HR Round (1 Question)
- Q1. Salary negotiation Add Answer
I applied via Naukri.com and was interviewed in Feb 2022.
5 Interview Rounds
1
Aptitude Test Round
Questions on profit loss., speed & time., and basic maths.,
25 questions with negative markings as well
17 needed to pass the test.
2
Technical Round (2 Questions)
- Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon? View Answers (2)
- Q2. Complete in depth knowledge of current org job role and work done till now View Answers (1)
3
Technical Round (2 Questions)
- Q1. How do you resolve conflicts with customers View Answers (1)
- Q2. Say a customer is trying to misuse the purpose of work but benefit customer as well as your company., what will you do? View Answers (1)
4
One-on-one Round (1 Question)
- Q1. Ok with job role? Shift timings., type of work? View Answers (1)
5
HR Round (4 Questions)
- Q1. What are your salary expectations? View Answers (1)
- Q2. Share details of your previous job. View Answers (1)
- Q3. Why are you looking for a change? View Answers (1)
- Q4. Tell me about yourself. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - They seek for a team-player who is willing to work late hours in US shifts., should be excellent in communication and written proficiency
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Introduce yourself. They'll ask you for a brief intro. Add Answer
- Q2. What do you know about Customer Success? View Answers (1)
- Q3. What are the KPIs in your current role? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask for a 30-40% hike. Easy. Sprinklr is a good paymaster.
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed before May 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Give me a walkthrough of your career journey Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be yourself and speak the best way
Zscaler Softech Interview FAQs
How many rounds are there in Zscaler Softech Customer Success Manager interview?
Zscaler Softech interview process usually has 3 rounds. The most common rounds in the Zscaler Softech interview process are Resume Shortlist, One-on-one Round and Group Discussion.
How to prepare for Zscaler Softech Customer Success Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zscaler Softech. The most common topics and skills that interviewers at Zscaler Softech expect are Product Management, Presales, Web Technologies, Account Management and Networking.
What are the top questions asked in Zscaler Softech Customer Success Manager interview?
Tell us how to improve this page.
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People are getting interviews through
based on 2 Zscaler Softech interviews
Referral
Job Portal
50%
50%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
30%
more
than the average Customer Success Manager Salary in India
View more details
Zscaler Softech Customer Success Manager Reviews and Ratings
based on 8 reviews
Rating in categories
|
Technical Account Manager
125
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|  ₹11 L/yr - ₹36 L/yr |
|
Senior Software Engineer
85
salaries
| ₹14 L/yr - ₹46 L/yr |
|
Associate Software Engineer
82
salaries
| ₹6.9 L/yr - ₹22 L/yr |
|
Software Engineer
79
salaries
| ₹7 L/yr - ₹28 L/yr |
|
Customer Success Manager
46
salaries
| ₹8.2 L/yr - ₹25.5 L/yr |
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