ZoomInfo CSR Executive Interview Questions and Answers

Q1. Tell me something about yourself
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Q1. Why did you join this company
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Q1. Direct HR by bb
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Q2. Introduce yourself
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Q3. Typing speed test
Ans. Minimum 27 wpm with 100% accuracy
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Q4. English communication
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Q1. Self introduction
Ans. 
My self ruksar born and bought up in Bangalore
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Q2. Self introduction
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Myself Rukhsar born and water in Bangalore
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Q3. Personal details
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I have completed my degree
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Q4. Personal details
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I have completed my PU
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Q1. Education family background
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My mother name Sajida she house wife' My father name sarvar his atou driver and I hv Inder brother
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Q2. Education family background
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My father name sir sarvar pasha he is auto driver my mother name Sajida she is housewife I have one brother
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Q3. Personal information
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Q1. Story reading and writing
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Q2. Graping information
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Q1. Code Speed type
Ans. 
Code Speed type question
• Understand the requirements of the code speed type

• Analyze the code and identify any errors or inefficiencies

• Optimize the code for faster execution

• Test the code to ensure it meets the speed requirements
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Q2. Having good attitude
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Q1. About yourself and your work experience and some technical questions.
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Q1. Overall about yourself and working method, Joining Time and salary discussion.
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About all structure of company

Q1. Policy of the company and how to work
Ans. 
The company policy focuses on customer satisfaction and achieving sales targets through effective communication and relationship building.
• Company policy emphasizes customer satisfaction as top priority

• Sales targets are set and must be achieved through effective communication and relationship building

• Regular training and development opportunities provided to enhance sales skills
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Q2. Priority to the customer first
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You should get the perfect knowledge about everything

Q1. How to resolve the issue
Ans. 
To resolve the issue, identify the root cause, communicate effectively, and work towards a mutually beneficial solution.
• Identify the root cause of the issue by asking probing questions and actively listening to the customer's concerns.

• Communicate effectively with the customer to ensure they feel heard and understood.

• Work towards a mutually beneficial solution by offering alternatives and being open to compromise.

• Follow...read more
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Q2. Listen to customer first
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Transparency of the company

Work as a family member

Q1. For the sales executive IndiaMART and how it's work?
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Q2. Client service by indiamart and engage the why is the month?
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General Aptitude Test Details: Topics like quantitative reasoning, logical reasoning, verbal ability, or data interpretation.
Specific Exam Details: Tests for specific exams like GRE, GMAT, CAT, etc.
Custom Aptitude Test: A test you want me to design for a particular purpose or skill assessment.

How to crack the GDUnderstand Your Goals
Identify your skills, interests, and career aspirations.
Target industries and roles that align with my strengths and passions.
2. Craft a Strong Resume
Tailor your resume for each job application.
Highlight accomplishments, not just responsibilities.

I am hardworking and trustworthy. I perform my tasks with precision and patience, which is what my customers expect from me.