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Amazon CSR Executive Interview Questions and Answers

Updated 11 Aug 2024

Amazon CSR Executive Interview Experiences

4 interviews found

CSR Executive Interview Questions & Answers

user image Sayeed Ahmed

posted on 17 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

CSR Executive Interview Questions & Answers

user image Hide Thoughts

posted on 6 Sep 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Telle about your self
Round 3 - Client Interview 

(1 Question)

  • Q1. Benifits of good health

CSR Executive Interview Questions Asked at Other Companies

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Q3. Email writing on a situation raised by a player during playing a ... read more
Q4. Are you cappavke of talking in english with customers
Q5. Why ou came for Non-IT whetehr you're came from IT background (in ... read more

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 11 Aug 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Amazon job portal and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - Versant test 

(2 Questions)

  • Q1. Repeat the sentence
  • Q2. Type what you heard

Interview Preparation Tips

Interview preparation tips for other job seekers - Versant test directly . See that you have a very quiet environment. Even your fan sound may get you rejected . Be clear and quick .

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 30 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic written and listening skill test.

Round 3 - HR 

(1 Question)

  • Q1. Hr round asking to describe yorself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest confident and go getter.

Amazon interview questions for designations

 Executive

 (5)

 Operations Executive

 (10)

 Sales Executive

 (10)

 Telecalling Executive

 (7)

 Processing Executive

 (5)

 Inbound Executive

 (4)

 Seles Executive

 (4)

 BPO Executive

 (4)

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Versant minimum scorre 68

Round 2 - One-on-one 

(1 Question)

  • Q1. Be positive , have know how abortt company
Round 3 - HR 

(1 Question)

  • Q1. About ouselves and vcompany
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Well prepared and related topics suggested

Round 2 - One-on-one 

(3 Questions)

  • Q1. Customer experience related
  • Q2. How to handle angry customers
  • Ans. 

    Listen to their concerns, empathize with them, offer solutions, and follow up to ensure satisfaction.

    • Listen actively to understand their issue

    • Empathize with their frustration and apologize for any inconvenience

    • Offer solutions or alternatives to resolve the problem

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q3. Why customer service industry
  • Ans. 

    I am passionate about helping people and enjoy resolving issues to ensure customer satisfaction.

    • I have strong communication and problem-solving skills

    • I thrive in fast-paced environments and enjoy interacting with diverse groups of people

    • I find fulfillment in making a positive impact on customers' experiences

    • I believe in the importance of building strong relationships with customers to foster loyalty

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Discus on one topic for 5 mins and able to talk in huge crowd

Round 2 - Aptitude Test 

English writing and reading test listening skill

Round 3 - One-on-one 

(1 Question)

  • Q1. One to one with manager

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Online vs offline payments

Round 2 - One-on-one 

(1 Question)

  • Q1. Logical questions and aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focused and prepare well for the interview.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - Case Study 

Emails to the host and guests.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you are perfect fit?
  • Ans. 

    I have the necessary skills, experience, and passion for the role.

    • I have relevant experience in the industry

    • I possess the required skills and qualifications

    • I am passionate about the work and eager to contribute

    • I have a track record of success in similar roles

  • Answered by AI
  • Q2. Why you want to change?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Desire for new challenges and learning experiences

    • Opportunity for career advancement

    • Seeking a better work-life balance

    • Interest in exploring different industries or sectors

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready to face rejection if you are not confident in speaking.

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

I am pavani thank u for wonderful opportunity i prove my talent in ur company

Round 2 - Technical 

(1 Question)

  • Q1. Computer base questions

Interview Preparation Tips

Topics to prepare for LinkedIn Consultant interview:
  • Java
  • MS Office
  • Ms World
  • Javascript
Interview preparation tips for other job seekers - Please ask computer base questions because I am bsc student

Amazon Interview FAQs

How many rounds are there in Amazon CSR Executive interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Amazon CSR Executive interview?

Some of the top questions asked at the Amazon CSR Executive interview -

  1. Hr round asking to describe yorse...read more
  2. Benifits of good hea...read more
  3. Repeat the sente...read more

Tell us how to improve this page.

Amazon CSR Executive Interview Process

based on 5 interviews

Interview experience

3.6
  
Good
View more

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Amazon CSR Executive Salary
based on 24 salaries
₹2.2 L/yr - ₹4.5 L/yr
20% more than the average CSR Executive Salary in India
View more details

Amazon CSR Executive Reviews and Ratings

based on 15 reviews

3.5/5

Rating in categories

3.6

Skill development

2.8

Work-life balance

3.4

Salary

2.8

Job security

3.7

Company culture

2.7

Promotions

3.3

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