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Zomato Accounts Manager Interview Questions, Process, and Tips for Experienced

Updated 3 Mar 2025

Top Zomato Accounts Manager Interview Questions and Answers for Experienced

Zomato Accounts Manager Interview Experiences for Experienced

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - Case Study 

Decline in customer retention rates among new users? What actions should we consider?

Round 2 - One-on-one 

(1 Question)

  • Q1. Increase in customer refunds?
  • Ans. 

    Customer refunds can increase due to various reasons such as product defects, poor customer service, or unclear refund policies.

    • Identify the root cause of the increase in customer refunds

    • Analyze customer feedback and complaints to pinpoint areas for improvement

    • Review product quality and ensure it meets customer expectations

    • Train customer service representatives to handle inquiries and issues effectively

    • Update refund po...

  • Answered by AI

I applied via LinkedIn and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tel me something about your
  • Q2. U use Amazon and I use noon u need to convince me to switch to Amazon (role play)
  • Q3. 1 feature u would like to add in Zomato app
  • Ans. 

    I would like to add a feature that allows users to filter restaurants based on their sustainability practices.

    • Users can select filters such as 'locally sourced ingredients', 'compostable packaging', and 'renewable energy usage'

    • Restaurants can display their sustainability practices on their profile for users to see

    • This feature can attract environmentally conscious users and promote sustainable practices in the food indu

  • Answered by AI
  • Q4. Compitator of Zomato
  • Ans. 

    Swiggy, Uber Eats, Foodpanda, Dunzo, etc. are some of the competitors of Zomato.

    • Swiggy is a food delivery platform that competes with Zomato in India.

    • Uber Eats is another food delivery platform that competes with Zomato globally.

    • Foodpanda is a food delivery platform that competes with Zomato in Asia.

    • Dunzo is a hyperlocal delivery platform that competes with Zomato in India.

  • Answered by AI
  • Q5. How does Zomato earn revenue
  • Q6. Ideas to generate dine in business
  • Ans. 

    Offer promotions, improve ambiance, provide excellent service, and create a loyalty program.

    • Offer happy hour specials to attract customers during slow hours

    • Create a cozy and inviting atmosphere with comfortable seating and lighting

    • Train staff to provide exceptional service and make customers feel welcome

    • Implement a loyalty program to reward repeat customers and encourage return visits

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview 1 was very nice and friendly
Interview 2 was also nice the interviewer told me that this is gonna be a friendly chat and later after the interview he asked me to prepare more and meet the next day. And on next day he didn't ask me any question at all and I was told I was rejected.

Accounts Manager Interview Questions Asked at Other Companies for undefined

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Q3. What is budgeting? How is budgeting done? How to prepare budgets? ... read more
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Q5. What you know about telecom industry?

Interview questions from similar companies

I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Your Personal Details, Your Qualifications?
  • Ans. This answer must be basied on you resume.
  • Answered Anonymously
  • Q2. Why IndiaMart?
  • Ans. This type of question are based on you knowledge and your experiences
  • Answered Anonymously
  • Q3. What are you skills and how you would implement them while working with us?
  • Ans. For this you need to know you Positive Point and Negative Point which are totally based on your behavior and Personality
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Natural and Original while interviewing

I applied via Referral and was interviewed in May 2021. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. The interview consisted a appitude test and second round was english speaking assessment test online , if you clear both the test, they will share the documentation link

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was easy.

I was interviewed in Jun 2018.

Interview Questionnaire 

1 Question

  • Q1. How are you , then i give answer i am fine , please tell me about your self. ma name is ......... I am from............ i Stay at sector at ......in ............. i have done ............. i have ...........

Interview Preparation Tips

General Tips: I give advice job seekers . any person take interview you give feedback why are you rejected any person tell me .then improve self any person you give feedback very important any person however we are all person sould succeed may people .please i requsted any job Seekers you give me feedback then many people improve self .
please you send feedback email by whats app or way 2 sms throw . feedback is very important in my life .feedback give us improve life communication ,interview skills. time is very important . emplyeer should job but you give feedback many people respected . you send feedback temporary letter.
Skills: Presence Of Mind, Body Language In Interview, Communication
Duration: <1 week

I applied via Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. Why Amazon?
  • Q2. What do you expect from Amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be open to anything, and keep your expectations low as your expectations might kill you. Just relax and take everything in a healthy way

Associate Interview Questions & Answers

Amazon user image Arshiya Saba

posted on 10 Sep 2020

I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic Q & A

Interview Preparation Tips

Interview preparation tips for other job seekers - First-round I had English grammatical questions following that it took me to speech recognition, listen and type or type & email drafting. all you need is a calm mind and peaceful place and your set to go.

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How much time u work continues
  • Q2. How much salary do u expect

Interview Preparation Tips

Interview preparation tips for other job seekers - Really hard work as associate good for Hrs

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

HR told about the company on the first day, how it works, told the rules, showed the management and a lot

Interview Preparation Tips

Topics to prepare for Amazon Associate interview:
  • Safery
  • Environment
  • Cleaning
Interview preparation tips for other job seekers - There is nothing to worry, if you have the desire to work and have passion, then you can work anywhere.

I was interviewed in Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Being a mechanical engineer why do you choose corporate?
  • Ans. 

    As a mechanical engineer, I choose corporate because it offers diverse opportunities, professional growth, and stability.

    • Corporate provides a wide range of industries and sectors to work in, allowing me to explore different areas of mechanical engineering.

    • Working in a corporate environment offers opportunities for professional growth through training programs, mentorship, and exposure to new technologies.

    • Corporate jobs...

  • Answered by AI
  • Q2. Common puzzle questions

Interview Preparation Tips

Round: Group Discussion
Experience: Extempore was the name of the round. It is almost same as GD but instead each candidate should select his own topic and talk for 2 minutes.
Tips: Fluency over language is the main element focused in this round
Duration: 2 hours

Round: Problem Statement
Experience: In this round the candidate should attend online aptitude test for 1 hour. It consists of three parts : Logical part, Reasoning part, Language part. This round is easier one.
Tips: Concentrate more on English grammar

Round: HR Interview
Experience: Shortlisted candidates were called for HR round. For non IT students the main question asked was being a non IT student why do you choose corporate field.
Tips: The answer for this question cannot be provided by myself. Each of you candidates should build a genuine answer for this one

Round: Puzzle Interview
Experience: This is the final round of the whole interview process. In this round the candidates were focused asking only on puzzle questions. 3 to 5 questions were asked in this round depending upon the mentality of HR. 75 % score is required to clear this round
Tips: Just Google puzzle questions for interview, then work on those questions. You will get an idea on how to clear this round

Zomato Interview FAQs

How many rounds are there in Zomato Accounts Manager interview for experienced candidates?
Zomato interview process for experienced candidates usually has 2 rounds. The most common rounds in the Zomato interview process for experienced candidates are Case Study and One-on-one Round.
What are the top questions asked in Zomato Accounts Manager interview for experienced candidates?

Some of the top questions asked at the Zomato Accounts Manager interview for experienced candidates -

  1. 1 feature u would like to add in Zomato ...read more
  2. Ideas to generate dine in busin...read more
  3. Compitator of Zoma...read more

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Zomato Accounts Manager Interview Process for Experienced

based on 1 interview

Interview experience

3
  
Average
View more
Zomato Accounts Manager Salary
based on 296 salaries
₹4 L/yr - ₹13.2 L/yr
At par with the average Accounts Manager Salary in India
View more details

Zomato Accounts Manager Reviews and Ratings

based on 27 reviews

3.8/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

4.0

Salary

3.6

Job security

3.7

Company culture

3.0

Promotions

3.7

Work satisfaction

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