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WNS Interview Questions, Process, and Tips

Updated 9 Mar 2025

Top WNS Interview Questions and Answers

View all 283 questions

WNS Interview Experiences

Popular Designations

1k interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Do you have back-office experience working with an International Company?
  • Q2. What was your last CTC?
  • Q3. What is your salary expectation?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your experience. Please explain what was your roles and responsibilities in your last organization.
  • Q2. Why did you leave your last organization?
  • Q3. Are you comfortable working in rotational shifts?
Round 3 - Assignment 

It was an assessment for the Position of Executive WFM designed to evaluate proficiency in rostering techniques and Excel formulas. The task involved solving a series of challenges related to managing staff rosters across five sheets using functions like COUNTIF, SUMIF, and VLOOKUP.

Interview Preparation Tips

Topics to prepare for WNS Workforce Management Executive interview:
  • Advance Excel
  • WFM
  • Scheduling
  • Capacity Planning
  • Resource Allocation
  • Rostering
  • MS Office
  • Outlook
  • email process
  • Operations Management
Interview preparation tips for other job seekers - For Executive WFM :

1. Excel mastery is key.
2. Understand WFM concepts.
3. Practicing problem solving.
4. Showcases clear communication with international clients.
5. Research the company.
6. Stay flexible and adaptive.
7. Highlight analytical skills.
8. Demonstrate leadership potential.
9. Prepare thoughtful questions.
10. Follow up post-interview.

Workforce Management Executive Interview Questions asked at other Companies

Q1. What is scheduling?
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Average aptitude test. Almost every one can crack it.

Round 2 - Case Study 

Vase on the work you are going to do.

Round 3 - One-on-one 

(5 Questions)

  • Q1. Related to job profile only. Sanctions, secondary research, investigations, and questions wrt my last job profile.
  • Q2. Types of sanctions
  • Ans. 

    Sanctions are penalties imposed on individuals, organizations, or countries to enforce desired behavior or punish violations.

    • Economic sanctions: Restricting trade, investment, or financial transactions with a targeted entity.

    • Diplomatic sanctions: Limiting or severing diplomatic relations with a country or organization.

    • Military sanctions: Imposing restrictions on military cooperation or arms sales.

    • Individual sanctions: ...

  • Answered by AI
  • Q3. Secondary research process and tools
  • Q4. Credibility of sources used in secondary research
  • Ans. 

    Credibility of sources in secondary research is crucial for accurate and reliable information.

    • Verify the reputation and expertise of the source

    • Check for bias or conflicts of interest

    • Cross-reference information with multiple sources

    • Look for peer-reviewed studies or reputable publications

    • Consider the date of the source to ensure relevance and accuracy

  • Answered by AI
  • Q5. AML/KYC process and money laundering methods

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through recent sanctions around the world. Nothing to worry about. You can easily crack it.

Top WNS Senior Associate Interview Questions and Answers

Q1. Different types of constraints and difference between primary key and foreign key?
View answer (2)

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Analyst Interview Questions & Answers

user image Anonymous

posted on 3 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - Assignment 

Given assignment on piping related stuff

Round 2 - Aptitude Test 

Verbal , quant , logical ,

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Give me your short introduction
  • Q2. For which role you are applying for
  • Q3. Why you want to switch to bpo
  • Q4. Tell me full form of HTML
  • Ans. 

    HTML stands for Hypertext Markup Language.

    • HTML is the standard markup language for creating web pages.

    • It is used to structure content on the internet.

    • HTML tags are used to define elements on a webpage, such as headings, paragraphs, images, links, etc.

  • Answered by AI
  • Q5. Tell me Ms exel shortcuts
  • Ans. 

    Excel shortcuts include Ctrl+C for copy, Ctrl+V for paste, Ctrl+Z for undo, and F2 for edit.

    • Ctrl+C for copy

    • Ctrl+V for paste

    • Ctrl+Z for undo

    • F2 for edit

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Back Office Executive interview:
  • Communication Skills
  • Financial Accounting
Interview preparation tips for other job seekers - Please do some research before going to interview about WNS

Skills evaluated in this interview

Back Office Executive Interview Questions asked at other Companies

Q1. Which tools or software do you use to streamline processes and tasks?
View answer (2)

WNS interview questions for popular designations

 Senior Associate

 (150)

 Associate

 (71)

 Operations Associate

 (41)

 Associate Lead

 (41)

 Senior Associate Operations

 (37)

 Assistant Manager

 (30)

 Back Office Executive

 (24)

 Analyst

 (20)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About FinCrime experience

Interview Preparation Tips

Interview preparation tips for other job seekers - About your previous job discussion and roles and responsibilities. Knowledge of AML KYC Domain or FinCrime

Top WNS Operations Associate Interview Questions and Answers

Q1. What things does a invoice copy have ?
View answer (4)

Operations Associate Interview Questions asked at other Companies

Q1. How do you get use to bulk of invoices comes at a time and how do you work on it
View answer (7)

Get interview-ready with Top WNS Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you mean by depreciation?
  • Ans. 

    Depreciation refers to the decrease in value of an asset over time due to wear and tear, obsolescence, or other factors.

    • Depreciation is a non-cash expense that is recorded on the income statement.

    • It is used to allocate the cost of an asset over its useful life.

    • There are different methods of calculating depreciation, such as straight-line, declining balance, and sum-of-the-years'-digits.

    • Examples of assets that can be de...

  • Answered by AI
  • Q2. What are the golden rules of accounting?
  • Ans. 

    The golden rules of accounting are basic principles that guide the recording of financial transactions.

    • The first golden rule is the rule of debit and credit.

    • The second golden rule is the rule of consistency.

    • The third golden rule is the rule of conservatism.

    • The fourth golden rule is the rule of materiality.

    • The fifth golden rule is the rule of objectivity.

    • The sixth golden rule is the rule of relevance.

    • The seventh golden

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you mean by accounts?
  • Ans. 

    Accounts refer to financial records of an individual or organization that show the transactions and balances of assets, liabilities, and equity.

    • Accounts are used to keep track of financial transactions and balances.

    • They include records of assets, liabilities, and equity.

    • Examples of accounts include bank accounts, credit card accounts, and investment accounts.

    • Accounts are important for financial planning, budgeting, and

  • Answered by AI
  • Q2. What is a balance sheet?
  • Ans. 

    A financial statement that shows a company's assets, liabilities, and equity at a specific point in time.

    • It provides a snapshot of a company's financial position.

    • Assets are listed on the left side and liabilities and equity on the right side.

    • The equation Assets = Liabilities + Equity must always balance.

    • Examples of assets include cash, inventory, and property.

    • Examples of liabilities include loans, accounts payable, and...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers, Don't hesitate while you are giving answers to interviewer, Just practice before the interview and communicate effectively which is very very essential for the selection, and if you are not able to speak in English then try to speak in a comfortable language because interviewer just want to see your confidence and energy in your interview.

Top WNS Senior Associate Interview Questions and Answers

Q1. Different types of constraints and difference between primary key and foreign key?
View answer (2)

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Jobs at WNS

View all

Interview Questions & Answers

user image Anonymous

posted on 3 Jun 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About our last work experience and our introduction and something related to company details
  • Q2. How long would u lik to work with us?
Round 3 - HR 

(1 Question)

  • Q1. About company terms and conditions and emplyoyee benefits and salary discussion

Interview Preparation Tips

Topics to prepare for WNS interview:
  • Insurance
Interview preparation tips for other job seekers - Please dont rush to join this organization blindly first in training period u will feel very osm then once u Completed training then u will get to know the reality of work and even after compleating the login hours u have to work till 7 pm from morning 7 to 7 pm its not a joke and neanwhile there is no food we have to spend money for that they dont have the concern also so many mnc and domestic companies also providing food that to its early morning will feel damn hungry even there is no coffee also shame on these ppls

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Personal background and work experience. There were 3-4 such rounds with different individuals - Group leader, Project leader, Global leader, Category manager
Round 3 - Technical 

(1 Question)

  • Q1. Excel test and report generation

Interview Preparation Tips

Topics to prepare for WNS Assistant Manager interview:
  • Power Bi
  • Excel
  • Advanced Excel
  • Power pivot
  • Business Analytics
Interview preparation tips for other job seekers - Need to have expert excel skills and analytical skills.

Top WNS Assistant Manager Interview Questions and Answers

Q1. Database and what type of database and how are you with the Database and MS MQL
View answer (1)

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (88)

Interview Questions & Answers

user image Anonymous

posted on 11 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your background
  • Q2. Which has the studying your
  • Q3. Are you working this company what type of working

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Situation based question and Dax function,and security level question
Round 3 - Technical 

(1 Question)

  • Q1. Similar question in 3rd round as well
Round 4 - Client Interview 

(1 Question)

  • Q1. Client ask for job change , tell you about the role and responsibilities
Round 5 - HR 

(1 Question)

  • Q1. Family related question and salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on core concept of power bi, ready for situation based question and having good command over DAX

Top WNS Power BI Developer Interview Questions and Answers

Q1. Define different type of filters available in power bi
View answer (1)

Power BI Developer Interview Questions asked at other Companies

Q1. Types of joins in power Bi & SQL and how it works?
View answer (7)

WNS Interview FAQs

How many rounds are there in WNS interview?
WNS interview process usually has 2-3 rounds. The most common rounds in the WNS interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for WNS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Communication Skills, Customer Service, Accounting, Excel and SQL.
What are the top questions asked in WNS interview?

Some of the top questions asked at the WNS interview -

  1. What is journal entries? What is cash allotment? What is differance between PO ...read more
  2. what is money launderi...read more
  3. 4. Show linking between Income Statement, Balance sheet and cash flow statement...read more
How long is the WNS interview process?

The duration of WNS interview process can vary, but typically it takes about less than 2 weeks to complete.

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WNS Interview Process

based on 802 interviews

Interview experience

3.9
  
Good
View more

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WNS Reviews and Ratings

based on 12.1k reviews

3.4/5

Rating in categories

3.1

Skill development

3.4

Work-life balance

2.9

Salary

3.6

Job security

3.2

Company culture

2.6

Promotions

3.1

Work satisfaction

Explore 12.1k Reviews and Ratings
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