Wish Net Technical Support Executive Interview Questions and Answers

Q1. How to troubleshoot
Ans. 
Troubleshooting involves identifying, isolating, and resolving technical issues to ensure smooth operation of applications.
• Identify the issue by gathering information from users or logs

• Isolate the problem by testing different components or configurations

• Resolve the issue by applying fixes or workarounds

• Document the troubleshooting process for future reference
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Q2. What is postman API
Ans. 
Postman API is a collaboration platform for API development, testing, and management.
• Postman API is a tool used for testing APIs by sending requests and receiving responses.

• It allows users to create and save API requests, organize them into collections, and share them with team members.

• Postman API can be used to automate testing, monitor APIs, and collaborate with team members on API development.

• It supports various aut...read more
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45 minutes online test

Q1. Why do you want to join Ericsson?
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Q1. Different n/w layers
Ans. 
Different network layers include physical, data link, network, transport, session, presentation, and application layers.
• Physical layer: responsible for transmitting raw bits over a communication channel

• Data link layer: responsible for error-free transfer of data between nodes on a network

• Network layer: responsible for routing data packets between networks

• Transport layer: responsible for reliable data transfer between a...read more
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Q1. Firewall works on what layers
Ans. 
Firewall works on multiple layers of OSI model
• Firewall operates on layers 3 (network layer) and 4 (transport layer) of the OSI model

• It can filter traffic based on IP addresses, ports, protocols, and other criteria

• Firewalls can also perform deep packet inspection to detect and block malicious traffic

• Examples of firewall software include Cisco ASA, pfSense, and Windows Firewall
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Q1. Waste of time to attend the interview
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Q2. Waste of time to attend the interview instead of that prefer other jobs
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Q1. Question put behalf on mentioned technology in resume
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Q1. Question put ob Previous experience related
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Q1. Hr policies regarding
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Q1. What ia tcp/ip What is osi model
Ans. 
TCP/IP is a set of protocols used for communication between devices on the internet. OSI model is a conceptual framework for network communication.
• TCP/IP stands for Transmission Control Protocol/Internet Protocol

• It is a set of protocols that govern communication between devices on the internet

• TCP is responsible for ensuring reliable transmission of data while IP is responsible for routing the data to its destination

• OSI...read more
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Q2. Tell me about yourself
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Q1. How to configure router
Ans. 
To configure a router, access the router's web interface and enter the necessary settings.
• Connect to the router via Ethernet or Wi-Fi

• Open a web browser and enter the router's IP address

• Enter the login credentials (usually admin/admin)

• Navigate to the settings page and configure as needed

• Save the changes and restart the router
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Q2. How many ways you can connect your computer with Internet
Ans. 
There are several ways to connect a computer to the internet.
• Wired connection through Ethernet cable

• Wireless connection through Wi-Fi

• Mobile hotspot using a smartphone or tablet

• Dial-up connection using a phone line and modem

• Satellite connection

• Broadband connection through DSL or cable modem
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