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Ericsson Technical Support Engineer Interview Questions and Answers

Updated 7 Jan 2025

Ericsson Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via campus placement at Thapar Institute of Engineering and Technology (TIET) and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

45 minutes online test

Round 2 - Technical 

(1 Question)

  • Q1. Why do you want to join Ericsson?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is Ss7 and charging flow
  • Ans. 

    SS7 (Signaling System 7) is a set of telecommunication protocols used to set up and manage phone calls in a network. Charging flow refers to the process of billing customers for services rendered.

    • SS7 is a signaling protocol used in telecommunication networks to establish connections and exchange information between network elements.

    • Charging flow involves tracking usage of services by customers and generating bills acco...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Python coding and postgres

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How to release previous IP which assign to your device?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Mechanical tools
  • Q2. Mechanical instrument
  • Q3. Mechanical Engineer
  • Q4. ITIwith diploma mechanical, Turner experience holder

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Technical questions Profile related Last year Project
  • Q2. HR round questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check job description and job details then apply for it.

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. General questions
  • Q2. General knowledge
  • Q3. Testing Knowledge on work
  • Q4. Network Structure
  • Q5. Desktop Support issues and troubleshoots

Interview Preparation Tips

Topics to prepare for Aerial Telecom Solutions Customer Support Executive interview:
  • Computer Hardware
  • Networking
  • System Administration
  • Active Directory
  • Team Leading
  • Ticketing
Interview preparation tips for other job seekers - Don't join this organisation.
No ontime salaries
No promotions or appraisals
No friendly employer / hr very rude and worst behaviour, while you ask for employment benefits.
No job security
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
  • Q2. Previous company experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - genral as well as technichal rou 

(1 Question)

  • Q1. Different n/w layers
  • Ans. 

    Different network layers include physical, data link, network, transport, session, presentation, and application layers.

    • Physical layer: responsible for transmitting raw bits over a communication channel

    • Data link layer: responsible for error-free transfer of data between nodes on a network

    • Network layer: responsible for routing data packets between networks

    • Transport layer: responsible for reliable data transfer between a...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Firewall works on what layers
  • Ans. 

    Firewall works on multiple layers of OSI model

    • Firewall operates on layers 3 (network layer) and 4 (transport layer) of the OSI model

    • It can filter traffic based on IP addresses, ports, protocols, and other criteria

    • Firewalls can also perform deep packet inspection to detect and block malicious traffic

    • Examples of firewall software include Cisco ASA, pfSense, and Windows Firewall

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication is the key and self confidence is really important

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Waste of time to attend the interview
  • Q2. Waste of time to attend the interview instead of that prefer other jobs
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Total 10 year experience 5 year experience in airtel technical support & team leader
  • Q2. Fiver year experience in airtel
  • Ans. 

    I do not have five years of experience in Airtel.

    • Answered by AI

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Total 10 years experience technical engineer
    Five years experience in airtel technical engineer

    Ericsson Interview FAQs

    How many rounds are there in Ericsson Technical Support Engineer interview?
    Ericsson interview process usually has 2 rounds. The most common rounds in the Ericsson interview process are Technical and Aptitude Test.
    How to prepare for Ericsson Technical Support Engineer interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ericsson. The most common topics and skills that interviewers at Ericsson expect are Bidding, CRM, Data Management, HTML and IT Operations.
    What are the top questions asked in Ericsson Technical Support Engineer interview?

    Some of the top questions asked at the Ericsson Technical Support Engineer interview -

    1. what is Ss7 and charging f...read more
    2. python coding and postg...read more

    Tell us how to improve this page.

    Ericsson Technical Support Engineer Interview Process

    based on 2 interviews

    Interview experience

    4
      
    Good
    View more
    Join Ericsson Shaping the future one connection at a time.
    Ericsson Technical Support Engineer Salary
    based on 52 salaries
    ₹3 L/yr - ₹13.2 L/yr
    64% more than the average Technical Support Engineer Salary in India
    View more details

    Ericsson Technical Support Engineer Reviews and Ratings

    based on 25 reviews

    4.6/5

    Rating in categories

    4.7

    Skill development

    4.7

    Work-life balance

    3.7

    Salary

    3.9

    Job security

    4.8

    Company culture

    3.3

    Promotions

    4.5

    Work satisfaction

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