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Wipro Tech Support Associate Interview Questions and Answers

Updated 3 May 2018

Wipro Tech Support Associate Interview Experiences

2 interviews found

I applied via Other

Interview Preparation Tips

Round: Resume Shortlist
Experience: On the behalf of normal GD

Round: Group Discussion
Experience: Nuclear vs Joint family ..
Started with explaining myself to org. history

General Tips: I think it was good .I feel better to explain than to type .
Thanks
Duration: <1 week

I was interviewed in Jan 2017.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a tech-savvy individual with a passion for problem-solving and helping others.

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills for effectively assisting customers

    • Strong knowledge of operating systems and computer networks

    • Experience in providing remote support and resolving technical issues

    • Ability to adapt quickly to new technologies and learn on the go

  • Answered by AI
  • Q2. Will you be able work in rotation shift
  • Ans. 

    Yes, I am willing to work in rotation shifts.

    • I am flexible and adaptable to different work schedules.

    • I understand the importance of providing support to customers at any time.

    • I have previous experience working in rotation shifts.

    • I am willing to adjust my personal schedule to accommodate the rotation shifts.

  • Answered by AI
  • Q3. How did you spend your day
  • Ans. 

    I spent my day assisting customers with technical issues and troubleshooting their problems.

    • Assisted customers with technical issues

    • Troubleshot and resolved problems

    • Provided guidance and instructions

    • Documented customer interactions and solutions

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: I'm very starting he was happy and interview hardly took 3-4 minutes to get complete and he gave me the letter for next round
Tips: You should be confident , control rate of speech and try to show them you actually need this job

Round: Telephonic round
Experience: It named as svar where you need to score minimum 60% out of 100% , in this round you need to pronounce few statements which are mentioned on a paper then need to paraphrase what robot is saying , after that there would be grammatical statements where you need to find mistakes , after that there will be a story you need to answer the questions which are based on that after that you need to speak on topic for 45 seconds
Tips: You should be active listener , should be fluent , and aware of grammar and should have good knowledge of lexicons

Round: Operations round
Experience: Here you will be speaking to either GM or CCM , they will be asking you anything in blue moon ,and you can mold them , initially they will be asking you about your self then whatever you say in that especially your hobbies , they will be putting questions on that , they can ask what is team , how will you work as team , how will you manage pressure on floor , Will give you hypothetical situation , most important where do you see yourself after 5 years , they will be testing your stability
Tips: Don't be oversmart , provide the limit information which is being asked , don't make any short curts, if they tell you they will provide opportunities in different sectors will you do , say no and stick to your answers don't change that

Skills: Communication And Confidence
College Name: Indira Gandhi National Open University

Tech Support Associate Interview Questions Asked at Other Companies

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I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic Programming questions.
  • Q2. Fibonacci program
  • Q3. OOPS concepts.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic OOPS concepts and basic programs.

I applied via Naukri.com and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. I started my career as an associate. I have worked for iEnergizer and currently I am working for Tech Mahindra. First of all, I would like to tell that one should very much clear about his passion and drea...
  • Q2. Regarding the interview questions, I would like to suggest that you should be very knowledgable about yourself. You have to be aware of about your strength and weeknesses.
  • Q3. You should have leadership skills, great reading and writing skills, communication skills and interactoom skills.
  • Q4. They would look into that how much you are capable of interactim with people, understanding their concerns and queries and providing the resolutions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepared about yourself. Just be excellent in reading, writing and communication skills and more over you should be one hundred percent confident.
You can easily crack the interview with this stratagies and can grow very fast in the industry and your career would be boom within a few years and you would be able to grab a very much good salary.

Thanks and Regards,
Naved Ali
Business Analyst
Tech Mahindra

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oops Concepts and Data Structure Questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Oops And Data Structure, Collection.

I was interviewed in Oct 2020.

Interview Questionnaire 

3 Questions

  • Q1. Final round is HR. In this round they will explain the working hours, CTC, etc and some set of HR questions will be also expected here
  • Q2. Tell me some of your strengths Weaknesses Where would you see yourself after 5 years Etc
  • Q3. Followed by 1st round written Examination F2F Technical interview is done. In this round we any expect all the technical questions of our subjects and the interviewer will check for our personality, commun...

Interview Preparation Tips

Interview preparation tips for other job seekers - All the Best Guys.prepare well and face the interview.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Was interviewed as fresher?
  • Q2. Written test conducted? with verbal ability test ? GD
  • Q3. How would u deal with a problematic situation when you are working in a team?
  • Q4. What are your plans about higher studies?

Interview Preparation Tips

Interview preparation tips for other job seekers - it was basic with apptiude test and attitiude test.

Interview Questionnaire 

3 Questions

  • Q1. What is your role in current project
  • Q2. Why should we hire you
  • Q3. What the major challenges you have faced in your earlier project ?

Interview Questionnaire 

2 Questions

  • Q1. What is your key roles and responsiblity in the organization.
  • Q2. How to deploy ivr application in servers.
  • Ans. 

    IVR application can be deployed in servers using various deployment methods.

    • Choose a deployment method based on the application requirements and server environment.

    • Common deployment methods include manual deployment, automated deployment, and containerization.

    • Ensure that all necessary dependencies and configurations are included in the deployment package.

    • Test the application thoroughly after deployment to ensure it is

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident specify your key skills answered the questions accurately.

Skills evaluated in this interview

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Wipro Tech Support Associate Salary
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₹1.4 L/yr - ₹5 L/yr
20% less than the average Tech Support Associate Salary in India
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