Wipro Desktop Support Engineer Interview Questions, Process, and Tips for Experienced

CPU 4BPP refers to a graphics mode that supports only 16 colors.

• 4BPP stands for 4 bits per pixel, which means each pixel can have one of 16 colors

• This graphics mode is outdated and not commonly used anymore

• The problem could be related to outdated hardware or software that does not support this mode

To rejoin a domain, you need to disjoin the computer from the domain first and then rejoin it.

• First, disjoin the computer from the domain by going to System Properties > Computer Name > Change > select Workgroup and restart the computer.

• Next, rejoin the computer to the domain by going to System Properties > Computer Name > Change > select Domain and enter the domain name.

• You will need domain admin credentials to rejoin...read more

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, groups, etc.

• Allows for authentication and authorization of users

• Enables administrators to manage and secure network resources

• Supports single sign-on for users across different applications

To troubleshoot system slowness, check for resource usage, run diagnostics, update software, and optimize settings.

• Check CPU, memory, and disk usage to identify resource bottlenecks

• Run system diagnostics to identify any hardware issues

• Update software and drivers to ensure system is running on the latest versions

• Optimize system settings such as startup programs and background processes

• Consider checking for malware or vi

DHCP is a network protocol that automatically assigns IP addresses to devices on a network.

• Automatically assigns IP addresses to devices on a network

• Helps in reducing manual configuration errors

• Uses a lease mechanism to manage IP address assignments

• Commonly used in home networks, corporate networks, and internet service providers

Configuring Outlook involves setting up email accounts, adding signatures, and customizing settings.

• Open Outlook and click on File

• Click on Add Account and enter email credentials

• Customize settings such as signature and automatic replies

• Set up rules for organizing emails

• Troubleshoot any issues with connectivity or syncing

• Regularly update and maintain Outlook for optimal performance