Wipro Call Center Officer Interview Questions and Answers

Q1. Cisco Aci and Nx-os
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Q2. Bgp ospf vtp stp
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Q1. What is your qualification?
Ans. 
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.
• Bachelor's degree in Business Administration

• 3 years of experience in customer service
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Q2. What If I reject you?
Ans. 
If you reject me, I will continue to search for other opportunities and improve my skills.
• I will remain positive and continue my job search.

• I will reflect on the interview and identify areas for improvement.

• I will seek feedback from the interviewer to understand their reasons for rejection.

• I will use the rejection as motivation to enhance my skills and qualifications.

• I will explore other job opportunities in the call c
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Q3. Why should I select you?
Ans. 
I have excellent communication skills, a strong customer service background, and a proven track record of meeting and exceeding targets.
• Strong communication skills

• Customer service background

• Proven track record of meeting targets
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Q4. Tell me about family?
Ans. 
My family is the most important part of my life. We are a close-knit and supportive unit.
• I have a loving and caring spouse.

• I have two children, a son and a daughter.

• We enjoy spending quality time together, such as going on family vacations or having movie nights.

• We support and encourage each other in our individual pursuits and goals.

• We celebrate special occasions and milestones together, creating lasting memories.
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Q5. Are you ready to relocate?
Ans. 
Yes, I am ready to relocate for the Call Center Executive position.
• I am open to moving to a new location for the job.

• I understand that relocation may be required for the role.

• I am willing to adapt to a new environment and make the necessary arrangements.

• I have experience in relocating for previous job opportunities.

• I am excited about the prospect of working in a different city or country.
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Q1. Resume based questions and checked my IDs
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Q2. There was a lady probably the HR and a guy could be the operations.
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. What are your strengths and weaknesses?
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Q4. Tell me about yourself.
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Q5. What is your work experience
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Q6. Are you interested this job?
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Q1. Any Technical questions
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Technical questions

Q1. What is DHCP and Explain it's working ?
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that enables devices to obtain IP addresses automatically.
• DHCP is used to assign IP addresses to devices on a network.

• It allows for the automatic configuration of network settings, such as IP address, subnet mask, default gateway, and DNS servers.

• DHCP operates on a client-server model, where a DHCP server manages a pool of available IP addres...read more
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Q2. What is DNS and explain the working ?
Ans. 
DNS stands for Domain Name System. It is a system that translates domain names into IP addresses.
• DNS is like a phonebook for the internet

• It helps to locate websites by translating domain names into IP addresses

• DNS works through a hierarchical system of servers

• The process involves a DNS query, response, and caching

• Examples of DNS servers include Google DNS and OpenDNS
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Q1. They ask the name ,place where u stay and about your Village in which are u from and they ask about the languages which u may know
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Q1. The hr will ask on some question or to say an essay about any topic or he will tell one topic u should answer it .
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Group discussion

Case study

Coding test