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Wipro Customer Care Executive Interview Questions and Answers

Updated 7 Aug 2024

11 interviews found

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Customer Care Executive Interview Questions

user image Roshni Rida

posted on 7 Aug 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Jul 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About qualification
  • Q2. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try Trr still u succeed

Customer Care Executive Interview Questions

user image Anonymous

posted on 18 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Great interview, got to learn a lot about my own mistakes and shortcomings. Interview was intense and brutal to be honest but I am glad to give it.
  • Q2. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise everything there is in your resume. Don't add something that you have no knowledge of.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Topic was given to speak on it for a minute

3

Aptitude Test Round

Basic English and maths aptitude test was taken

4

Technical Round (2 Questions)

  • Q1. Typing speed was checked
  • Q2. Write a paragraph
5

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak on a scenario for a minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Good scrutiny of candidates

Customer Care Executive Interview Questions

user image Anonymous

posted on 18 May 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something anout yourself
  • Q2. Why shall we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple

Wipro interview questions for designations

 Customer Care Associate

 (1)

 Non Voice Customer Care Executive

 (6)

 Voice Process Customer Care Executive

 (2)

 Assistant Manager Customer Care

 (1)

 Non Voice Process Customer Care Executive

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (28)

 Customer Support Executive

 (9)

I applied via Walk-in and was interviewed before Jul 2021.

5 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Introduction. Asked on some topics (which were popular then) .salary details.
2

Technical Round (1 Question)

  • Q1. Reasoning , excel related questions , short cuts of key related .
3

HR Round (1 Question)

  • Q1. Why I've chosen the company?. What i would like to see myself after 5 years ? Some customer's situations related questions. For an ex- if a customer is very rud...read more
4

Assignment Round

Typing, listening, grammar test , paragraph writing and speaking on a topic for 3mins . ( Mine was computer)

5

One-on-one Round (1 Question)

  • Q1. Salary discussion.shift timing discussion. documents submission.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to be relevant to those questions, which they will ask. Try to be comfortable on the current topics.

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Jan 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (5 Questions)

  • Q1. Why should we hire you?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. Do you like to work in a group or an individual and why?
3

Group Discussion Round

We will decuss according to topic

4

Case Study Round

Case study studies about decision making

Interview Preparation Tips

Interview preparation tips for other job seekers - I could like to work in company like yours
I want to groom my working experience and as fresher it will be good opportunity for me to be part of this organisation.

Customer Care Executive Jobs at Wipro

View all

Customer Care Executive Interview Questions

user image Anonymous

posted on 31 May 2022

I applied via Referral and was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (3 Questions)

  • Q1. About the candidate, about the company
  • Q2. Why wipro for ur career what's ur expectations of salary....?
  • Q3. Why should i hire u...?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be 100% to ur self in the interview

Customer Care Executive Interview Questions

user image Anonymous

posted on 14 Nov 2021

I applied via Company Website and was interviewed in Oct 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and use right language a tone for normal situation

Customer Care Executive Interview Questions

user image Anonymous

posted on 27 Dec 2021

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive and ready to face general questions.

Customer Care Executive Interview Questions

user image Ritu Soni

posted on 10 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021.

4 Interview Rounds

Interview Questions

  • Q1. The interviewer asked me to give my introduction and my Work experience. View Answers (1)
  • Q2. The interviewer will ask you to speak your name.,your date of birth,your educational qualifications,Computer Knowledge,your Skill,your Key Skill,your Extra Curr...read more Add Answer
  • Q3. The interviewer will ask you about your Work experience.He/She will ask you if you have worked in any previous office.,school or any institution. Add Answer
  • Q4. The interviewer will ask you if you are comfortable to travel in cab in day shift/night shift Add Answer
  • Q5. The interviewer will ask you ,Can you speak good English? Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please give answers to all questions presicely.

Wipro Interview FAQs

How many rounds are there in Wipro Customer Care Executive interview?
Wipro interview process usually has 2-3 rounds. The most common rounds in the Wipro interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Wipro Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Communication Skills, Customer Service, International Voice Process, customer support and US Process.
What are the top questions asked in Wipro Customer Care Executive interview?

Some of the top questions asked at the Wipro Customer Care Executive interview -

  1. Difference between private and goverment sec...read more
  2. Speak on a scenario for a min...read more
  3. Write a paragr...read more

Tell us how to improve this page.

People are getting interviews through

based on 9 Wipro interviews
WalkIn
Job Portal
Company Website
Referral
44%
22%
11%
11%
12% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Wipro Customer Care Executive Salary
based on 318 salaries
₹1 L/yr - ₹4.5 L/yr
9% more than the average Customer Care Executive Salary in India
View more details

Wipro Customer Care Executive Reviews and Ratings

based on 102 reviews

3.7/5

Rating in categories

3.7

Skill development

3.5

Work-Life balance

3.5

Salary & Benefits

3.8

Job Security

3.7

Company culture

3.4

Promotions/Appraisal

3.5

Work Satisfaction

Explore 102 Reviews and Ratings
Customer Care Executive

Mumbai

1-3 Yrs

₹ 2.25-3.25 LPA

Customer Care Executive

Navi Mumbai,

Mumbai

1-5 Yrs

₹ 2.25-3.25 LPA

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