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WDG Services Healthcare Documentation Specialist Interview Questions and Answers

Updated 11 Dec 2024

WDG Services Healthcare Documentation Specialist Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Progress note what data to take
  • Q2. What is indexing

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record of leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. KIPs discussion
Round 2 - One-on-one 

(2 Questions)

  • Q1. Attrition and shrinkage explain
  • Ans. 

    Attrition and shrinkage are common terms used in operations management to explain the loss of employees and resources.

    • Attrition refers to the natural reduction in staff numbers due to resignations, retirements, or terminations.

    • Shrinkage refers to the loss of resources such as inventory, equipment, or funds due to theft, damage, or errors.

    • Both attrition and shrinkage can have a negative impact on operational efficiency ...

  • Answered by AI
  • Q2. Problem solving questions
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations professional with a proven track record in leading teams to success.

    • Over 5 years of experience in operations management

    • Strong leadership skills with a focus on team development

    • Implemented process improvements resulting in increased efficiency

    • Excellent communication and problem-solving abilities

  • Answered by AI
  • Q2. Explain BPO KPIs
  • Ans. 

    BPO KPIs are key performance indicators used to measure the success of operations in a business process outsourcing company.

    • BPO KPIs are metrics used to evaluate the performance of various operations within a BPO company.

    • Examples of BPO KPIs include average handle time, first call resolution rate, customer satisfaction score, and agent utilization rate.

    • These KPIs help BPO companies track and improve their operational e...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills checking and knowledge checking of BPO KPIs and TL also.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me abouyou family and what is your exact work in a company
Round 2 - One-on-one 

(2 Questions)

  • Q1. Have you worked on any project and if you succeed or not
  • Q2. If you have received the load of 6000 in a day how will you manage that
  • Ans. 

    I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.

    • Prioritize tasks based on urgency and importance

    • Delegate responsibilities to team members based on their strengths and workload

    • Ensure clear communication channels to avoid bottlenecks and delays

    • Monitor progress regularly and make adjustments as needed

    • Utilize technology and automation tools to stre

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview as they ask bit tricky questions.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Simple Math, reasoning, English are in test.

Round 2 - HR 

(1 Question)

  • Q1. Basic introduction round
Round 3 - One-on-one 

(4 Questions)

  • Q1. Operation related questions
  • Q2. How to calculate shrinkage.
  • Ans. 

    Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.

    • Calculate total scheduled work time for a specific period (e.g. a day, week, month).

    • Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.

    • Divide the total time employees are not available by the total scheduled work time to get the shr

  • Answered by AI
  • Q3. How to calculatea attrition.
  • Ans. 

    Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.

    • Calculate the number of employees who left the company during a specific time frame.

    • Calculate the average number of employees during that same time frame.

    • Divide the number of employees who left by the average number of employees to get the attrition rat...

  • Answered by AI
  • Q4. How to handle the team

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Job Portal

Round 1 - HR 

(3 Questions)

  • Q1. Salary expection
  • Q2. Near by Location
  • Q3. Team leader position

Interview Preparation Tips

Topics to prepare for IBM Team Lead Operations interview:
  • Sales experience
Interview preparation tips for other job seekers - Thanks giving me the best approach
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Common questions
  • Q2. Past experience
  • Q3. Optimistic, smart, self-confident, hardworking, and have a positive mindset.
  • Q4. My interests include dancing, Internet surfing, chess, and listening to music. In my leisure time, I enjoy reading news articles on my mobile phone
  • Q5. Through this job, I can showcase my technical skills to help the company's development.

Interview Preparation Tips

Interview preparation tips for other job seekers - Strongest matches. argue brainstorm call in consider deliberate discuss examine huddle interview negotiate respect review turn to.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Past job experience
  • Q2. Basic banking operations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is the corporate action ?
  • Ans. 

    Corporate action refers to events initiated by a publicly traded company that impact its shareholders and securities.

    • Corporate actions can include dividends, stock splits, mergers, acquisitions, rights issues, and more

    • These actions can affect the value of securities and the rights of shareholders

    • Shareholders need to be informed about corporate actions to make informed decisions about their investments

  • Answered by AI
  • Q2. What is the stock split ?
  • Ans. 

    A stock split is a corporate action in which a company divides its existing shares into multiple shares to increase liquidity and make the stock more affordable.

    • Stock split does not change the overall value of the company

    • Common stock splits include 2-for-1, 3-for-1, or 3-for-2 ratios

    • Investors receive more shares at a lower price per share after a stock split

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(1 Question)

  • Q1. Project handling

Team Lead Operations Interview Questions & Answers

BYJU'S user image samarjeet bhardwaj

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. 1.Tell me about your Self ,2.What metrics you track for customer satisfaction,3.Describe your day to day work

WDG Services Interview FAQs

How many rounds are there in WDG Services Healthcare Documentation Specialist interview?
WDG Services interview process usually has 1 rounds. The most common rounds in the WDG Services interview process are Technical.
What are the top questions asked in WDG Services Healthcare Documentation Specialist interview?

Some of the top questions asked at the WDG Services Healthcare Documentation Specialist interview -

  1. What is index...read more
  2. Progress note what data to t...read more

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