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I applied via campus placement at NIIT and was interviewed before Apr 2023. There were 2 interview rounds.
It was a very detailed test I didn’t think I’d get through but I did.
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I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.
I will listen to the customer's problem, empathize with them, and provide a solution that meets their needs.
Listen actively to the customer's problem and ask clarifying questions
Empathize with the customer and acknowledge their frustration
Provide a solution that meets the customer's needs and preferences
Follow up with the customer to ensure their problem has been resolved
He first asked me how was your last weekend and what activities did you do in that and asked how will you solve the customer's problem and how will you explain to them. Can you speak English well, you will have to talk to the customer in English and solve their problem.
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
General questions , maths ,GI, basic networking
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
You will be asked 5 questions related to customer support in the aptitude test
posted on 12 Aug 2021
I applied via Job Portal and was interviewed in Jul 2021. There were 7 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.
This test was about the basic English and analytics knowledge
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
In the apptitude test you will have to answer 5 questions related to customer support
posted on 11 Sep 2021
based on 1 interview
Interview experience
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