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Vijay Sales Customer Service Executive Interview Questions and Answers for Experienced

Updated 9 May 2021

Vijay Sales Customer Service Executive Interview Experiences for Experienced

1 interview found

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Which location will be suitable for you to work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always say branch & also inform don't want to work in regional office, As manager over there does too much of politics, plus it is a call center, so in branch you have some work to do.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. About previous work experience
  • Q3. Operation Manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst experience I have gone through at home serve Vivek’s ..
After the selection No offer letter, no mail confirmation..only verbal communication about the joining date ..when I reach the office on the joining date the HR came and said that v have put ur profile on hold and keep u posted about the date of joining ..
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a more challenging role

    • Seeking a company with better growth prospects

  • Answered by AI
  • Q2. How would you deal with high rated customer
  • Ans. 

    Handle high rated customers with empathy and professionalism.

    • Listen actively to the customer's concerns and show empathy.

    • Apologize for any inconvenience caused and assure them that their issue will be resolved.

    • Offer solutions or alternatives to address their concerns.

    • Follow up with the customer to ensure their satisfaction with the resolution.

    • Maintain a positive attitude and remain calm, even if the customer is upset.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. Family members
  • Q3. Why do you want join croma
  • Q4. Who do got know about croma
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. Why do you want join Croma
  • Ans. 

    I want to join Croma because of its reputation for excellent customer service and innovative technology solutions.

    • I am impressed by Croma's commitment to providing top-notch customer service.

    • I am excited about the opportunity to work with cutting-edge technology products.

    • I believe Croma's values align with my own professional goals.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't apply here ur life will be hell
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Ask me about my experience and tell me about your self?
  • Q2. Explained my 4 years experience and tell her self intro in briefly
Round 2 - Case Study 

If you facing multiple customer handling, How to managed them and how to satisfied about service related works?

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain a strong sense of self confidence and composure at all times, and most important thing be happy.

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About my background to know about my details

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear I'm waiting for rejoining
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Normal company use cases will be given for analysis

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions regarding tools.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Salary issue is always
  • Q2. Management system not good
Round 2 - One-on-one 

(2 Questions)

  • Q1. Work load is too much
  • Q2. Behavioural issue
Round 3 - Promotion 

(2 Questions)

  • Q1. Promotion opportunity issue
  • Q2. Mental health issues
Round 4 - Focus on customer 

(2 Questions)

  • Q1. Not proper focus on their employees
  • Q2. Work load is too much

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prioritize core values.

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Vijay Sales Customer Service Executive Salary
based on 23 salaries
₹1.6 L/yr - ₹3.6 L/yr
8% less than the average Customer Service Executive Salary in India
View more details

Vijay Sales Customer Service Executive Reviews and Ratings

based on 8 reviews

4.9/5

Rating in categories

4.8

Skill development

4.7

Work-life balance

4.9

Salary

4.7

Job security

4.8

Company culture

4.6

Promotions

4.7

Work satisfaction

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