Videocon d2h Backend Operations Executive Interview Questions and Answers

Q1. Just normal convesation to test communication skills
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45 minutes simple test, with simple questions in english or hindi

Who do you handal an educated customer and uneducated customer

Q1. What do you know about technology?
Ans. 
I have a good understanding of technology and keep myself updated with the latest advancements.
• I am proficient in using various software and applications.

• I have knowledge of different operating systems such as Windows, MacOS, and Linux.

• I am familiar with basic coding languages like HTML, CSS, and JavaScript.

• I have experience in troubleshooting technical issues and providing solutions.

• I keep myself updated with the late...read more
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Q2. What do you think about our company?
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Q3. What can we do to increase our profit?
Ans. 
To increase profit, we can focus on increasing sales, reducing costs, and improving customer retention.
• Implement targeted marketing campaigns to attract new customers

• Streamline operations to reduce expenses

• Offer loyalty programs and incentives to retain existing customers

• Explore new revenue streams or partnerships

• Analyze and optimize pricing strategies

• Invest in employee training and development to improve customer serv...read more
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Q4. Why you want to get this job?
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Q5. What do you think about other company's?
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Q1. R u fresher for this job
Ans. 
Yes, I am a fresher for this job.
• I have recently completed my education and this would be my first job in the customer care field.

• Although I am new to this role, I have excellent communication skills and a strong desire to learn and grow in this position.

• I am confident that my enthusiasm and dedication will make up for my lack of experience.
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Q2. Qualifications related asked
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Tataplay customer service related. Information shared for gd

Good ?

Q1. Tell us something about yourself ?
Ans. .first of all thank you for giving me this opportunity.my name is vinod chouhan.i am basically from village gawakheda but currently staying in indore.i have done my graduation from sehore. My aim is to become a successful person this is all about me . About my family... I belong to a middle class family.there are 6 members in my family including me. My father is a farmer. And my mother is a housewife.
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Q2. How to sell product?
Ans. 
To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
• Research the customer's needs and tailor your pitch accordingly

• Highlight the unique benefits and features of the product

• Create a sense of urgency by emphasizing limited availability or time-sensitive deals

• Address any objections or concerns the customer may have

• Close the sale by asking for the customer's commitment
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Q3. Want to do this job?
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Q1. Tell me about yourself
Ans. I am neeraj maurya from pratapgar uttar pradesh my age 22
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Q2. Where were you working before
Ans. I used to work at Excitel before
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Q3. Why are you leaving Excitel?
Ans. Sir excitel is the west company from my side but nothing growth
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Q4. Whose reference do you come from
Ans. BM sir told me that as much as you earn in Excitel, I say with confidence that this will be the best job for you and also growth in it:
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Q5. Will you be able to work in SITI NETWORK
Ans. Sir I promise that I will do my best with Excitel
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